Emily Farlin

Customer-focused hospitality professional with experience in fast-paced restaurant, lounge, wellness, and luxury service environments. Skilled in food & beverage service, alcohol sales, POS systems, upselling, and guest relations. Known for creating positive guest experiences, handling high-volume environments, and maintaining professionalism under pressure. Seeking a server, bartender, or hospitality position in a high-energy restaurant or bar setting.

Cashier / Front Counter at Farmer Boys (2020-08 – 2021-08)

• Provided friendly customer service in a fast-paced restaurant environment
• Handled cash transactions and operated POS systems accurately
• Took food orders and ensured timely, efficient service
• Maintained cleanliness and organization of dining and service areas
• Worked collaboratively with team members during high-volume shifts

Cashier / Food & Beverage Service at Sessions West Coast Deli (2022-05 – 2022-06)

• Worked in a fast-paced restaurant environment handling high customer volume
• Took food and beverage orders while providing friendly and efficient service
• Sold and served alcoholic beverages while ensuring responsible service
• Maintained cleanliness and organization of front-of-house areas
• Assisted guests with menu questions and recommendations

Spa Attendant / Coordinator at The Spa at Yellow Creek (2023-06 – 2024-07)

• Supported daily operations in a luxury hospitality environment
• Assisted with guest service, scheduling, and payment processing
• Maintained cleanliness, organization, and restocking of service areas
• Worked closely with staff to ensure smooth service flow and positive guest experiences

Lead Member Concierge at Hammer & Nails (2024-10 – 2025-09)

• Delivered high-end guest service in a fast-paced hospitality-driven environment
• Served liquor and beverages to clients in a lounge-style setting
• Managed reservations, check-ins/outs, and POS transactions
• Upsold services, retail products, and beverages to increase revenue
• Trained new team members on customer service standards and operations
• Resolved guest concerns professionally to maintain customer satisfaction

Wellness Member Associate at Elements Massage (2025-11 – Present)

• Provide high-volume guest service and manage daily client flow
• Handle scheduling, check-in/out, and POS transactions
• Promote memberships and services through strong customer engagement
• Maintain a clean, organized, and welcoming front-of-house environment
• Support team operations to ensure a smooth guest experience

Accounting – University of Akron (2021-08 – 2024-01)

Esthetician Program in Esthetics – Golden West College (2025-08)