Outside Sales Representative - CINTAS - Madison Heights, MI
(2025-01 - 2026-12)
- Generated new business through consistent self-prospecting, targeting local companies for facility services solutions.
- Managed the full sales cycle from initial outreach to closing, driving revenue growth through consultative selling.
- Averaged 10+ client meetings per week, maintaining a strong and active sales pipeline.
- Produced over $20,000 in annual revenue, contributing to overall branch growth.
- Built and maintained client relationships by identifying needs and delivering tailored facility service solutions.
Account Executive of Membership Experience - Detroit Pistons - Detroit, MI
(2021-01 - 2024-12)
- Exceeded team goals by managing a $2.5 million book of business in season ticket memberships, driving substantial revenue growth.
- Managed and grew 300+ season ticket holder accounts, enhancing customer satisfaction.
- Trained junior account executives on best practices, contributing to team's overall sales and customer service excellence.
- Achieved #1 in groups revenue for 3 years, contributing to the overall success and growth of the membership experience team.
Inside Sales Representative - Detroit Pistons - Detroit, MI
(2020-01 - 2021-12)
- Boosted brand exposure and customer satisfaction by consistently meeting sales goals through effective lead qualification and negotiation skills.
- Utilized Salesforce CRM software to track sales activities and customer interactions.
Inside Sales Representative - New York Mets - New York, New York
(2019-06 - 2019-08)
- Provided exceptional customer experiences during ballpark tours, leading to higher client satisfaction and retention.
Facilities Operations Specialist - Central Michigan University - Mount Pleasant, MI
(2018-01 - 2020-12)
- Managed the front desk at the college's sports facility, ensuring smooth daily operations.
- Supported the setup and breakdown of various university sporting events.
- Assisted with instant replay coordination during football games.
Footwear Lead - Dick's Sporting Goods - Rochester Hills, MI
(2017-01 - 2018-12)
- Enhanced customer satisfaction scores by implementing personalized footwear recommendations and attentive service, leading to improvement.
