Autumn Hall

I have been the lead Receptionist at Page Toyota for Four years. I am extremely passionate about growing my experience in all skills. I have experience with event organization, Facebook/Instagram Ads, website building with Squarespace and Adobe Portfolio. I am also familiar with POS systems, Square, Stripe, PayJunction.

Page Toyota: Lead Service Receptionist 2021-Current

• Conduct all transactions 
• Manage and sort all paperwork
• Complete outgoing calls to customers for safety recalls, overdue maintenance, and warranty updates 
• Clerical duties, office maintenance, outstanding customer service.
• Manage all technician times to report to the Accounting department for payroll.
• Contact warranty and Insurance companies to collect payments for unpaid claims

• Manage social media
• Oversee all aspects of E-commerce for the company including merchandise design, website design, and online payments. Used Stripe, Square, Squarespace, Printful, Canva, Adobe Portfolio, Excel.
• Organize all events, car shows, festivals, operate merchandise booth

• Managed Social Media
• Dealt with customer complaints and used critical thinking skills to find fast and effective solutions to those problems
• Build relationships with coworkers and customers to create a positive work environment 
• Processed all orders in a timely manner

Wayne State University - 2015-2021

• Bachelor of Science with a Major in Marketing and Minor in Accounting