Receptionist
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Welcoming clients and serving as the first point of contact during emergency situations involving their pet. Answering phone calls and emails, and acting as a liaison between clients and the medical team. Supporting clients through difficult situations, particularly before euthanasia, by explaining the various options and the process involved.
Sending and transferring medical records and external prescriptions between veterinary establishments. Working under pressure in a context of medical emergencies and emotionally charged situations, while maintaining professional client service.
Receptionist - Hôpital vétérinaire d'urgence - Centre DMVet - Québec
(2026-05)
Welcoming clients and serving as the first point of contact during emergency situations involving their pet. Answering phone calls and emails, and acting as a liaison between clients and the medical team. Supporting clients through difficult situations, particularly before euthanasia, by explaining the various options and the process involved.
Sending and transferring medical records and external prescriptions between veterinary establishments. Working under pressure in a context of medical emergencies and emotionally charged situations, while maintaining professional client service.
Competitive Dance Teacher - Danse Attitudes - Québec
(2023-09)
Creating choreographies tailored to students' levels in order to develop their skills and support their progression. Coaching and motivating students in a competitive context, accompanying them at competitions, and maintaining regular communication with parents regarding practice scheduling and the sharing of important information. Collaborating with other teachers in the creation, teaching, and follow-up of choreographies.
Animal Caretaker - Pet Boarding Facility - Auberge des 4 pattes - Québec
(2024-06 - 2026-05)
Providing daily care for boarded animals, including feeding, activities, and administering medication. Maintaining cleanliness of the premises through various housekeeping tasks (dishwashing, laundry, and cleaning enclosures). Welcoming clients and their animals upon arrival and providing a follow-up with clients at the end of their stay.
Toy Sales Advisor - Club Jouet - Québec
(2023-07 - 2024-01)
Welcoming clients and advising them according to their needs. Maintaining product knowledge in order to answer client questions and suggest suitable choices. Ensuring product labelling, shelf restocking, inventory checking, and facing.
Birthday Party Host and Supervisor - Isaute - Québec
(2022-07 - 2023-01)
Hosting birthday parties, welcoming clients, and processing payments. Monitoring trampolines and enforcing safety rules to ensure the safety of jumpers.
Early Childhood Education Assistant - CPE le Palais des bouts de choux Palais de justice - Québec
(2021-06 - 2021-08)
Assisting and supporting the educator by carrying out various tasks. Primarily supporting the educator with a three-year-old child who required assistance with routines, activities, and play.
Bachelor's Degree - Industrial Relations - Université Laval (2026-09)
Bachelor's Degree Studies - Criminology - Université Laval (2025-09 - 2026-02)
College Diploma - Social Sciences - Cégep Garneau (2025)
High School Diploma - Collège François de Laval (2023)
