Autumn Pham

Background in Medicine and Education including training in US Healthcare system.

Native

Vietnamese speaker (author of Beloved Vietnam) and fluent English speaker (proficiency C2 level EF test) with over 12 years of interpreting experience in Medicine, Legal issues, Immigration, Education, and Dentistry. Skilled in performing on computers, landline, and mobile platforms.

Psychologist 3 - Psychologist 3 at the Southern Wisconsin Center for the Developmentally Disabled - Union Grove, WI 53182, USA

(1978-08 - 1980-04)

Assessment of the Behavioral problems of the residents in Adult and Juvenile Correctional Institutions, State of Wisconsin SPD 21425 Spring Street.

• Assessment of the Behavioral problems of the residents, Identify/Diagnosis/Treatment Implementations in conjunction with The Psychiatrist/Medical Doctors/Nursing staff to improve/correct/follow ups in these cases
• Writing the Residents' Progress notes
• Meetings with the Psychiatrist/Medical Doctors/Nursing staff/Family members in Counseling, Conference, Annual Reviews
• Report to the State as requested

Medical Volunteer - Medical Volunteer in Vietnam and South Africa - Vietnam and South Africa

(1980-04 - 1987-07)

Worked as a Medical Volunteer in Vietnam and South Africa.

• Working in emergency medical services, maternal and child health, mental health support, or in combating infectious diseases like HIV/AIDS and tuberculosis

Medical Student / Clinical Trainee - The American University of the Caribbean / Kingston Hospital Surrey / St. Peter's Hospital in Chertsey - England

(1987-09 - 1993-10)

Attending Medical School and Clinical Training. Graduated with Medical Doctor Degree (MD) in October 1993.

• Taking Medical History and performing Physical Examination for the Diagnosis to prepare the patients for the Medical Doctors
• Attending staff meetings and taking part in the treatments/Implementations/Counseling to the patients
• Giving injections: SQ/ID and IV-line, intubation, Catheter, G tube, dressing/cleansing wounds
• Perform simple sutures, assisting in surgery rooms-Assisting in Internal Medical Clinics (H&P), Doing rounds, bedside examinations every morning and checking up in the evening
• Writing Progress Notes of the patients/Checking Medications
• Attending Conference, giving counseling to the patients/Parents/Schools
• Assisting in Psychiatric Clinics to the drug Addicts, alcohol abuse, aggressive/violent behavior
• Research/Study in Submitted of New Drugs for Effect/Side Effect of Pharmaceutical Products (Including Follow up Study)

Sub-Teacher - Public Schools in Southwestern Wisconsin - Wisconsin, USA

(1994-09 - 2006-02)

Taught from K to 12 grades in Public Schools in the State of Wisconsin.

• Taught in English, Reading, Writing, Grammar, Science, Health, Math, Algebra, Geometry, Chemistry, Biology, Physics, Arts, French, and History
• Worked with the Developmentally Disabled Children, ADD, ADHD, Learning Disability, Emotionally Disturbed Children, Autistic Children

Medical Assistant - Medical Practice of Dr. Truong, Daniel, MD and Dr. Michael K. Tran, MD - California, USA

(2007-03 - 2010-08)

Medical Assistant supporting healthcare providers in patient care and medical administration.

• Assessment of the patients: Medical History and Physical exam (Vital Signs: BP, P, W/H/T and body samples for labs work)
• Coding ICD 9/10, CPT-4; Drawing blood and giving injections (IM, SQ, ID, IV)
• Sterilization and cleaning - Rooming patients
• Counseling about treatments and medications
• Computer Knowledge: Excel and Quick book for Scheduling, EMR, websites for authorization online of public (Medicare/Medical) PPO/HMO and Private Health Insurance such as Blue Cross/Blue Shield, Alta Med
• Coding ICD 9/10; CPT-4
• Verify eligibility and benefits of the policy holders
• Applying Medisoft and Medi Touch in Billing/Collection
• Multiple tasks: Multiple phone lines, photocopying, Faxing, Scanning, Filing, Customer Services: satisfied patient's needs by negotiation with the Insurance

Medical Assistant Instructor - CIT College - Anaheim, CA 92801, USA

(2010-01 - 2011-03)

Phlebotomy Instructor - QBICS College Santa Ana - Santa Ana, CA 92701, USA

(2012-11 - 2013-07)

Teach Medical Assistant both Front and Back Office by Medical Assistant by Proctor-Young Adams Kinn's 11th Ed.

• Prepare Lecture in classroom with Objectives for the students to understand the core of Medical Assistant "hand-in" job
• Teach Coding ICD 9/10, CPT-4, Billing/Collecting
• Conduct and Supervision laboratory/Clinical Skills in Phlebotomy, Injections (IV, IM ID, SC, TB skin test, Vital Signs, ECG, Audiology, Ophthalmology, Spiro meter)
• Assign and Supervise students in Workshop, Homework, Assignments, Test, Finals
• Teach/Practice/Training for CPT certified students
• Teach Injections, wound cleaning, CPR
• Teach technique to draw blood (vein, artery, IV insert)
• Teach Tubes/Colors/Meaning and Performance according to the request of the Doctors/Clinics/Hospitals

Dental Technician - Glidewell Laboratories - Irvine, CA 92660, USA

(2012-11 - 2013-12)

Computerized/Scanning Implant Department.

Remote English Vietnamese Interpreter OPI/VRI - Language Line Solutions - Monterey, CA 93940, USA

(2013-12 - 2020-12)

Remote English Vietnamese Interpreter OPI/VRI via landline phone and computer platform as employee.

• Performing the role of English Vietnamese Interpreter as a bridge between the language barriers of the English-speaking professional clients
• Interpreted by conduiting the language and cultural gap between healthcare providers and patients with limited English proficiency
• Interpreted in Immigration, Education, Elderly Care, Nursing home, Legal Issues (Court cases via Zoom), Insurance, Accidents, Police involvement
• In Medical Interpretation, ensured the accurate communication of medical histories, diagnoses, and treatment plans while maintaining strict patient confidentiality and emotional neutrality
• Verbatim/Spontaneous Interpretation: Accurately translate spoken language in real-time between English and the patient's native language using both consecutive and simultaneous interpretation mode

Remote English Vietnamese Interpreter OPI/VRI - Voyce Medical Interpreter - Sunrise, FL 33323, USA

(2019-04 - 2022-09)

Remote English Vietnamese Interpreter OPI/VRI via landline phone and computer platform.

• Performing the role of English Vietnamese Interpreter as a bridge between the language barriers of the English-speaking professional clients
• Interpreted by conduiting the language and cultural gap between healthcare providers and patients with limited English proficiency
• Ensured the accurate communication of medical histories, diagnoses, and treatment plans while maintaining strict patient confidentiality and emotional neutrality
• Verbatim/Spontaneous Interpretation: Accurately translate spoken language in real-time between English and the patient's native language using both consecutive and simultaneous interpretation mode

Remote English Vietnamese Interpreter OPI/VRI - Cyracom - Tampa, FL 33610, USA

Remote English Vietnamese Interpreter via OPI/VRI computer platform as independent contractor.

• Performing the role of English Vietnamese Interpreter as a bridge between the language barriers of the English-speaking professional clients
• Interpreted by conduiting the language and cultural gap between healthcare providers and patients with limited English proficiency
• Interpreted in Immigration, Education, Elderly Care, Nursing home, Legal Issues (Court cases via Zoom), Insurance, Accidents, Police involvement
• In Medical Interpretation, ensured the accurate communication of medical histories, diagnoses, and treatment plans while maintaining strict patient confidentiality and emotional neutrality
• Verbatim/Spontaneous Interpretation: Accurately translate spoken language in real-time between English and the patient's native language using both consecutive and simultaneous interpretation mode

Remote English Vietnamese Interpreter OPI/VRI - AdAstra Interpreting Inc - USA

(2026-03)

Remote English Vietnamese Interpreter via OPI/VRI computer platform as independent contractor.

• Performing the role of English Vietnamese Interpreter as a bridge between the language barriers of the English-speaking professional clients
• Interpreted by conduiting the language and cultural gap between healthcare providers and patients with limited English proficiency
• Interpreted in Immigration, Education, Elderly Care, Nursing home, Legal Issues

Undergraduate - Biology - The University of Saigon (1972 - 1975)

Undergraduate - Behavioral Disabilities - The University of Wisconsin, Madison (1976 - 1978)

Doctor of Medicine (MD) - Medicine - The American University of the Caribbean (1987-09 - 1993-10)