Autumn Tomasko

Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks. Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude. Ensured that all guests felt welcome, and provided responsive, professional service at all times.

Server + Manager - 2FOGS - Michigan, USA

(2022-05)

• Knowledgeably recommended menu items based on customer needs and preferences, including upselling complementary dishes and drinks.
• Ensured optimal guest experience by seating guests, taking orders, serving dishes, and removing dinnerware promptly and with a positive attitude.
• Ensured that all guests felt welcome, and provided responsive, professional service at all times.
• Maintained clean and organized work stations that were cohesive with the restaurant's standards and restocked inventory as needed.
• Effectively coordinated daily restaurant management operations, and appraised staff performance and provided constructive feedback to improve overall productivity

Server - Buon Gusto - Michigan, USA

(2017-06 - 2021-08)

• Greeted all guests in a courteous and respectable way.
• Took verbal drink and meal orders according to guest preference.
• Served high quality food and checked all orders to ensure they are complete and prepared as ordered.
• always brought a positive and bubbly attitude to all guests, and ensured guests felt welcome.

Banquet Server - The H Hotel - Michigan, USA

(2017-11 - 2020-01)

• Efficiently serve food and beverage per supervisor expectations to 300+ guests per event.
• Showcase outstanding problem solving, interpersonal, and time management talents.
• Adhere to banquet event specifications to set up china, linen, glass, and silver.
• Communicate guests problems and concerns to the banquet manager, earning a 99.8% guest satisfaction.
• Greeted all guests in a courteous and respectable way.
• Took verbal drink and meal orders according to guest preference.
• Served high quality food and checked all orders to ensure they are complete and prepared as ordered.
• always brought a positive and bubbly attitude to all guests, and ensured guests felt welcome.

Bachelor of Business Administration - Marketing - Northwood University (2016 - 2020)

Ecommerce - John Cabot University (2018 - 2018)