Avery Sanders
Business Professional with extensive experience in Project Management, Data Analytics, and Business Analysis
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About
Highly knowledgeable business professional with extensive experience in Project Management, Data Analytics, and Business Analysis. Skilled in collaborating with cross-functional teams, eliciting requirements, implementing process improvements, and delivering technology-driven solutions in diverse industries including healthcare, higher education, and telecommunications.
Experience
Business Analyst III – Contractor / Full-Time Business Analyst III - WASHINGTON UNIVERSITY - St. Louis, MO
(2022-10 - 2024-09)
IT Physical Operations and Research Systems. Transitioned from contractor (10/31/22 – 2/6/23) to Full-Time position (2/6/23 – 9/30/24).
- Applied Agile and Waterfall methodologies; created Business Requirement Documents.
- Utilized Confluence/JIRA for user story management and project collaboration.
- Developed testing plans and scripts; supported release management.
- Facilitated requirement elicitation and stakeholder approvals for production deployments.
IT Sr. Business Analyst / Business Analyst / Project Manager - CHARTER SPECTRUM - St. Louis, MO
(2017-05 - 2022-11)
Telecommunications/Mobile and Project Management Office. Held multiple roles spanning IT Sr. Business Analyst (02/22 – 11/22), Business Analyst / Project Manager (05/17 – 07/21), and Billing Assurance Specialist (2017 – 2019).
- Documented business requirements and process flows using Agile and Waterfall.
- Supported Salesforce CRM platform, JIRA, Content Manager, and Eloqua Profiler integration.
- Created UAT plans, scripts, and customer journey maps.
- Created BRDs; managed milestones in BDS and PMIS.
- Led stakeholder communication, documentation in SharePoint, and business process modeling.
- Managed hybrid BA/PM roles for multiple critical projects.
- Resolved billing errors; performed audits; produced reconciliation and exception reports.
- Utilized advanced Excel (VLOOKUP, Pivot Tables) for data review and reporting.
IT Business Analyst - ELSEVIER - St. Louis, MO
(2021-10 - 2022-02)
Information Analytics.
- Analyzed and documented customer journeys and business processes.
- Developed user stories, acceptance criteria, and UAT scenarios in JIRA.
IT Business Analyst - BJC HEALTHCARE - St. Louis, MO
(2021-07 - 2021-10)
Healthcare.
- Defined and analyzed requirements; developed UAT plans and scripts.
- Supported solution engineering with detailed business requirements.
Business Analyst / Medicaid Financial Counselor - ST. LUKE'S HOSPITAL - Chesterfield, MO
(2015-08 - 2017-04)
Healthcare/Insurance.
- Determined Medicaid eligibility; processed ACA marketplace applications.
- Created SQL-based reports; performed data analysis using advanced Excel functions.
Business Analyst - CHILDREN'S MERCY HOSPITAL - Kansas City, MO
(2013-09 - 2015-08)
Healthcare/Insurance.
- Audited 3,000+ accounts for proper coding; processed 20+ reports in Excel.
- Utilized SAP Business Objects, Cerner, and other systems for data validation and process improvements.
Education
Master of Science - Accounting - Keller Graduate School of Management (2015-08)
MBA - Keller Graduate School of Management (2012-02)
Bachelor of Science - Accounting - DeVry University (2010-02)
