Azhar Uddin

Experienced in customer relationship management, strategic problem solving, and project management. Proven success in exceeding customer satisfaction and comprehending pain. Excited to bring my skills to a customer success manager role. #customersuccess #CRM #management

• Conducted an average of 150+ client outreach and prospecting a day by cold-calling and emailing, generating the business over 12 million dollars in sales pipeline and increasing ARR by over 2.5 million 
• Built relationships with clients, educated them on Handshake’s products and offerings, and provided them with data driven solutions as to how their business can attract top talent through the Handshake platform
• Partnered closely with Account Executives to develop customized strategies on targeted accounts, resulting in a 22% conversion from AE hand-off to closed won, which is 2% higher than industry standards
• Identified and resolve customer concerns by gathering customer feedback throughout the sales process, ensuring customer satisfaction is obtained and a seamless customer experience is provided

Graduated from New York University with a Bachelor of Science. My concentration was in marketing/management.