Behavioral Health Specialist - Cincinnati Children's Hospital Medical Center - Cincinnati, OH
(2021-08)
- Managed administrative tasks and research to support community outreach and program initiatives, demonstrating strong organizational and data management skills.
- Provided critical information and guidance to individuals, assisting them in navigating complex systems and accessing vital resources, akin to employee support services.
- Maintained accurate and confidential records, ensuring timely updates and adherence to departmental policies for calls, emails, and faxes.
- Coordinated paperwork, appointments, and transportation logistics for caseloads, showcasing strong project coordination and administrative capabilities.
Juvenile Probation Officer - Hamilton County Juvenile Court - Cincinnati, OH
(2018-01 - 2020-07)
- Assessed individual needs and connected clients with appropriate treatment, counseling, and community service programs, reflecting skills in resource allocation and program enrollment.
- Developed and maintained key partnerships with community organizations to expand access to educational resources, demonstrating collaboration and advocacy.
- Managed and maintained comprehensive client files, case notes, and electronic databases, ensuring compliance with legal and organizational standards.
- Monitored activities and ensured fulfillment of court-ordered requirements, highlighting strong adherence to compliance protocols and oversight.
Operator / 911 Dispatcher - Cincinnati Police Emergency Communications - Cincinnati, OH
(2017-01 - 2017-11)
- Handled high-pressure communications, calmly obtaining critical information and dispatching emergency services, demonstrating composure and effective data gathering.
- Utilized sophisticated communication systems (radio, telephone, computer) to update first responders with real-time information, showcasing proficiency with technical tools and data accuracy.
Bartender, Trainer - Quaker Steak & Lube Restaurant - Cincinnati, OH
(2009-03 - 2017-02)
- Designed and delivered comprehensive training programs for newly hired staff, focusing on drink preparation, upselling techniques, and company policies, resulting in maximized productivity.
- Managed inventory, ensured regulatory compliance, and fostered positive customer relationships within a fast-paced environment.
- Balanced daily registers and generated detailed sales reports for management, demonstrating strong attention to detail and data reporting skills.
- Provided constructive feedback and positive reinforcement to trainees, contributing to their motivation and skill development.
