Becky Ross

Highly motivated and results-oriented professional with a Master of Science in Human Resources Management and a strong foundation in training, administration, and interpersonal communication. Proven ability to manage complex tasks, coordinate resources, and maintain meticulous records in dynamic environments. Eager to leverage comprehensive HR knowledge and diverse experience in training and employee relations to contribute effectively to any opportunity in an entry-level Human Resources role.

Behavioral Health Specialist - Cincinnati Children's Hospital Medical Center - Cincinnati, OH

(2021-08)

• Managed administrative tasks and research to support community outreach and program initiatives, demonstrating strong organizational and data management skills.
• Provided critical information and guidance to individuals, assisting them in navigating complex systems and accessing vital resources, akin to employee support services.
• Maintained accurate and confidential records, ensuring timely updates and adherence to departmental policies for calls, emails, and faxes.
• Coordinated paperwork, appointments, and transportation logistics for caseloads, showcasing strong project coordination and administrative capabilities.

Juvenile Probation Officer - Hamilton County Juvenile Court - Cincinnati, OH

(2018-01 - 2020-07)

• Assessed individual needs and connected clients with appropriate treatment, counseling, and community service programs, reflecting skills in resource allocation and program enrollment.
• Developed and maintained key partnerships with community organizations to expand access to educational resources, demonstrating collaboration and advocacy.
• Managed and maintained comprehensive client files, case notes, and electronic databases, ensuring compliance with legal and organizational standards.
• Monitored activities and ensured fulfillment of court-ordered requirements, highlighting strong adherence to compliance protocols and oversight.

Operator / 911 Dispatcher - Cincinnati Police Emergency Communications - Cincinnati, OH

(2017-01 - 2017-11)

• Handled high-pressure communications, calmly obtaining critical information and dispatching emergency services, demonstrating composure and effective data gathering.
• Utilized sophisticated communication systems (radio, telephone, computer) to update first responders with real-time information, showcasing proficiency with technical tools and data accuracy.

Bartender, Trainer - Quaker Steak & Lube Restaurant - Cincinnati, OH

(2009-03 - 2017-02)

• Designed and delivered comprehensive training programs for newly hired staff, focusing on drink preparation, upselling techniques, and company policies, resulting in maximized productivity.
• Managed inventory, ensured regulatory compliance, and fostered positive customer relationships within a fast-paced environment.
• Balanced daily registers and generated detailed sales reports for management, demonstrating strong attention to detail and data reporting skills.
• Provided constructive feedback and positive reinforcement to trainees, contributing to their motivation and skill development.

Master of Science - Human Resources Management - Indiana Wesleyan University (2024-07)

Bachelor of Science - Criminal Justice - Indiana Wesleyan University (2017-10)