Ben Phillips

Applied Communications graduate with a minor in Business Management and a track record of consultative client engagement, operational problem-solving, and cross-functional coordination. Skilled at assessing client needs, synthesizing information into actionable recommendations, and communicating complex ideas clearly to diverse audiences. Brings a structured, analytical approach to improving client experience and organizational performance.

Pest Control Technician - A-1 Exterminators - Murray, UT

(2026-01)

• Advise clients across upwards of 15 daily appointments on treatment processes, preventative solutions, and service recommendations tailored to individual needs.
• Built client trust through clear communication, expectation-setting, and responsive problem resolution.
• Documented and tracked customer communications, purchasing activities, and operational workflows using industry scheduling software.

General Automotive Laborer - Air Power Racing - Millcreek, UT

(2025-08 - 2026-01)

• Managed and organized high-value vehicle inventory exceeding $1 million while maintaining accuracy and operational efficiency.
• Coordinated workflow across technicians and shop operations through detailed vehicle preparation and maintenance support.
• Communicated service updates and detailed work information clearly and professionally in a fast-paced, team-oriented environment.

Pro Service Specialist / Inventory Associate - Lowe's - Millcreek, UT

(2024-05 - 2024-12)

• Assessed client project needs and coordinated quotes ranging from $1,000 to $10,000+, translating requirements into actionable project plans.
• Partnered with internal teams and external vendors to support project timelines and ensure consistent delivery.
• Developed advisory relationships with returning clients through proactive outreach and solution-focused communication.
• Collaborated across departments to support efficient operations, accurate inventory staging, and timely order fulfillment.

Bachelor of Science - Applied Communications - Utah Valley University (2026-05)