Bianca Matthews
Member Services Representative
Talent
Pembroke Pines, FL 33024Member since October 15, 2026
Customer ServiceSecurity OperationsDocumentationsaleshealthcare supportHIPAA compliancecommunication skillsattention to detail
·
Hire this person
Send a job offer directly to this candidate
Customer ServiceSecurity OperationsDocumentationsaleshealthcare support
About
Extensive experience in customer service, sales, security operations, and healthcare support. Committed to excellence, confidentiality, and client satisfaction, with strong communication skills, attention to detail, and a dedication to providing outstanding service.
Experience
Member Services Representative - Convey Health Solutions/Cigna
Handles sensitive customer accounts while ensuring full HIPAA compliance.
Security operations - Residential sites
Managed security operations across residential sites.
Healthcare intake coordination
Assisted patients through healthcare intake coordination.
Education
Nursing - Miami Dade College
Skills
Member Services Representative
