Erica Luzon

Master's student in Industrial-Organizational Psychology with a background in psychology and experience supporting people-focused programs, engagement initiatives, and operational processes. Skilled in communication, onboarding support, documentation management, and coordinating initiatives that enhance engagement and organizational effectiveness. Experienced working with diverse populations, maintaining confidential records, and supporting data-informed decision-making.

Seeking opportunities in human resources, talent management, operations support, or administrative coordination.

Student Life Counselor at SEED School of Miami (2023-08 – Present)

• Analyzed engagement and behavioral data to support individualized intervention strategies and improve program effectiveness
• Maintained accurate and confidential records in compliance with institutional policies and procedures
• Supported program operations through coordination of engagement initiatives and participant support activities
• Trained and onboarded new staff members, promoting consistency and efficiency in program delivery
• Facilitated structured group initiatives and events to increase engagement, participation, and positive outcomes
• Collaborated with multidisciplinary teams to support communication, organization, and operational goals.

Peer Mentor at Broward College (2020-09 – 2023-07)

• Provided one-on-one support and guidance to students, monitoring engagement and progress outcomes
• Assessed individual needs and connected students with appropriate academic and institutional resources
• Assisted students virtually and in person with class registration, system navigation, and resource coordination
• Collaborated with Student Life and administrative teams to coordinate engagement initiatives and support program objectives
• Maintained consistent communication and documentation to support student success and retention efforts.

Master of Science in Industrial-Organizational Psychology – Auburn University at Montgomery (2027-04)

Bachelor of Arts in Psychology – Florida Atlantic University (FAU) (2023-08)