Stephanie Youmans

Support Professional with experience providing exceptional administrative and customer service support. Skilled in managing daily office operations, including scheduling, data entry, filing, and record keeping. Expertise in providing administrative support for daily processes and activities in a corporate and educational environment.

Front Desk Professional - Bright Harbor Healthcare - Bayville, NJ

(2024-11 - 2026-06)

• Provided front desk support, including answering telephone inquiries, greeting clients, and maintaining a professional and welcoming environment.
• Assisted clients with scheduling and coordinating appointments, ensuring timely follow-up as needed.
• Maintained accurate and confidential handling, storage, and retrieval of medical records.
• Coordinated scheduling for the providers and therapists.
• Managed incoming mail and ensuring timely and appropriate distribution.
• Performed a variety of administrative tasks to support Outpatient program operations and staff.
• Responded to consumer inquiries and direct individuals to the appropriate personnel or department.

Technology Technician - Barnegat Township School District - Barnegat, NJ

(2015-01 - 2024-09)

• Managed the website for the district, which included the daily content changes and the migration from one provider to another, also ADA trained.
• Created dozens of instructional documents for end users.
• Provided technical support to users by troubleshooting hardware and software issues and solving them within 48 hours, 85% of the time.
• Assisted in the installation, configuration, and deployment of software applications and computer hardware.
• Collaborated with the IT team members and administration to develop and implement technology solutions that improve efficiency and productivity.

Bids Department - DRM Waste Management - Forked River, NJ

(2013-12 - 2014-12)

• Facilitated the bidding process between our clients and trash haulers for services.
• Kept detailed spreadsheets with bidding and cost details.
• Created documents and other communications to send to both customers and trash haulers.

Certificate - Database Administration - The Chubb Institute (2003-11)

Certificate - Computer Technical Support - The Chubb Institute (2001-03)