Bilal Habash

Professional Summary

Strategic IT and transformation leader with 30+ years driving enterprise change across ERP platforms, cloud infrastructure, and digital modernization. Proven success in leading cross-functional teams, aligning executive stakeholders, and delivering user-centric adoption strategies. Adept at translating complex technical initiatives into actionable, human-centered outcomes.

Education/Certifications/Trainings:

• Illinois Institute of Technology: Bachelor’s degree with Honors in Electrical and Computer Engineering. 1988
• MIT Professional Education: Applied Data Science Program: Leveraging AI for Effective Decision-Making. 2024
• Certified ITIL Foundation
• Service Level Management.
• Azure Fundamentals.
• CISSP Training (Infrastructure Security).
• SAP S/4HANA Embedded Analytics, Enable Now, and SAP Continuous Enterprise Testing 
• PMP (in progress)
• Extensive hands-on experience in change management, stakeholder engagement, and user adoption across global programs

Key Skills

• Change Leadership & Stakeholder Engagement
• User Adoption Strategy & Training Enablement
• ERP Transformation (SAP S/4HANA, Oracle, SuccessFactors)
• Scaled Agile & Digital Modernization
• Executive Communication & Impact Mapping
• Strategic Road Mapping & Transition Planning

Career Timeline

• Sep 2023 – Present: IT Transformation Lead - Change Management Manager – OQ Corporate

Driving transformation to maximize S/4HANA capabilities, ensuring alignment with long-term strategic objectives.

• 2006 – 2024: IT Executive & Project Management (Investment Banking, Banking, Oil & Gas Industries).
• 1995 – 2005: IT Engineering & IT Project Management (Media, Oil & Gas Industries).
• 1988 – 1994: IT Development & Hands-On Experience (Manufacturing, US Government, IT Research & Development).

Professional Experience

Sep 2023–Present - IT Transformation Lead - Change Management Manager – OQ Corporate

• Spearheaded change management strategy for SAP S/4HANA rollout across global business units of OQ’s upstream, midstream, and downstream group of companies, transitioning from on-premise ERP to a cloud-based solution.
• Developed stakeholder maps and communication plans to drive executive alignment
• Led user adoption initiatives including training, feedback loops, and transition support
• Presented transformation milestones and impact metrics to board-level stakeholders 
• Successfully implemented SuccessFactors, Integrated Business Planning for Maintenance and Repair Operations, SAP Joint Venture Accounting, and presently SAP Master Data Service Master.
• Driving change management and preparing for the second phase of the transformation, with a focus on AI and data-driven decision-making to enhance business agility and strategic planning.

2008 – 2021 - Head of IT Support Services – ADIB Bank, Abu Dhabi

• Directed cross-functional teams through infrastructure modernization and cloud migration
• Facilitated workshops and journey mapping to ensure user-centric design and adoption
• Partnered with HR and operations to embed change readiness into rollout plans
• Led digital transformation initiatives, including the implementation of digital banking platforms across the branches and mobile banking.
• Spearheaded the adoption of M365 and MS Teams for enhanced collaboration during the COVID-19 pandemic, ensuring seamless remote operations.

2006 – 2007 - AVP, Head of IT Infrastructure & Solutions – Abraaj Capital, Dubai

• Directed the implementation of Oracle ERP and HRMS on Etisalat outsourced data centers infrastructures.
• Pioneered the adoption of IP telephony solutions, leveraging data analytics to optimize bandwidth and reduce operational costs.

2002–2005 - IT Manager, Networking & Comms – National Drilling Company, Abu Dhabi

• Led a team of 6 engineers to deliver advanced networking and communication platforms for onshore and offshore operations.
• Implemented VSAT communication systems to support ADNOC oil rigs, enabling efficient data transmission via satellite.
• Deployed the first Cisco IP Telephony solution in the Middle East, optimizing communication between remote sites. This implementation was the first to be certified by Emirates Telecom Corporation (Etisalat), paving the way for its later adoption as the region’s leading telecommunications provider

1995–2001 - Head of IT Transformation – Emirates Media Incorporated, Abu Dhabi

• Directed the digital transformation of media operations, including converting massive tape libraries into digital formats.
• Established advanced networking platforms for seamless digital image and video transmission.
• Implemented Oracle Financials ERP solutions to streamline financial operations and reporting.

1993–1994 - Development Engineer – Intel Corporation, Hillsboro, OR, USA

• Contributed to the development of the ProShare video and audio-conferencing solutions for ISDN and LAN platforms. 
• Played a support role in optimizing real-time communication technologies for enterprises.

1991–1992 - Network Engineer – Bureau of Land Management, Portland, OR, USA

• Worked with a team to implement and maintain IP LAN/WAN networks across multiple US district offices.
• Designed and optimized network infrastructure to improve inter-office communication and data exchange.

1988 –1990 - IT Engineer – Binks Manufacturing, Franklin Park, IL, USA

• Transitioned IT operations from mainframe to PC LAN infrastructure, enhancing enterprise computing capabilities. 
• Deployed IT solutions to support engineering design, manufacturing, and internal communication systems.

Education/Certifications/Trainings:

• Illinois Institute of Technology: Bachelor’s degree with Honors in Electrical and Computer Engineering. 1988
• MIT Professional Education: Applied Data Science Program: Leveraging AI for Effective Decision-Making. 2024
• Certified ITIL Foundation
• Service Level Management.
• Azure Fundamentals.
• CISSP Training (Infrastructure Security).
• SAP S/4HANA Embedded Analytics, Enable Now, and SAP Continuous Enterprise Testing 
• PMP (in progress)
• Extensive hands-on experience in change management, stakeholder engagement, and user adoption across global programs

Key Skills

• Change Leadership & Stakeholder Engagement
• User Adoption Strategy & Training Enablement
• ERP Transformation (SAP S/4HANA, Oracle, SuccessFactors)
• Scaled Agile & Digital Modernization
• Executive Communication & Impact Mapping
• Strategic Road Mapping & Transition Planning