Billy Kim
Assistant Manager
Talent
Los AngelesMember since August 7, 2026
Customer serviceTeam leadershipDecision-makingProblem-solvingTime managementStrong work ethicStrong observational skillsReport writing
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Customer serviceTeam leadershipDecision-makingProblem-solvingTime management
About
Supervised day-to-day operations to meet performance, quality and service expectations. Maintained a clean, safe, and organized store environment to enhance the customer experience. Developed strong working relationships with staff, fostering a positive work environment.
Experience
Assistant Manager - ShareTea - Los Angeles, CA
(2022-04)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Greet customers and answer any questions about any of the products.
- Oversaw team productivity and results to attain performance targets.
Security Officer Supervisor - Century Hill Association - Century City, CA
(2018-09 - 2022-02)
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety top priority.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Store Manager - CHL Trading - Los Angeles, CA
(2015-09 - 2018-04)
- Directed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Lead store employees successfully in a fast-paced environment through proactive communication and positive feedback.
- Created a system that helped the daily store operational flow.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Skills
Assistant Manager
