Boston Taylor

Organized and dependable office professional with experience in customer service, and operating in a fast-paced office environment. Skilled at managing multiple tasks, ensuring accuracy in all areas of work, as well as a quick learner with a positive attitude. Providing support to colleagues and members, with a proven ability to work independently and collaboratively to support daily operations.

Customer Advocate - Blue Cross and Blue Shield

(2025-01)

• Working member inquiries spanning from fraud, membership updates, to claims processing, etc.
• Speaking with members on the phone concerning any questions they may have to ensure each member leaves the call satisfied feeling their questions and concerns were heard and answered
• Communicating with Providers regarding Members care

Associate - Bath and Body Works

(2024-09)

• Assist customers in person and on the phone by making product recommendations
• Operating POS system

Room Service Associate - Sarah Bush Lincoln

(2023-02 - 2023-03)

• Delivering patients their meals, assisting them if wanted/needed

Cashier/Customer Service - Niemann Ace Hardware Charleston

(2022-11 - 2023-02)

• Assist customers in person and on the phone by making product recommendations
• Stock shelves, assist with new product placement and specials
• Assist with price changes and promotions
• Operate POS system

Christian Based Homeschool Curriculum (2011-08 - 2015-05)