Brandy Correa

Medical Office Specialist/Medical Assistant at Texas Digestive Specialist (August 2024 to January 2026 )

• Triage patients and provide clinical support during exams and procedures.
• Coordinated scheduling for appointments, surgeries, imaging, referrals, and prior authorizations.
• Managed patient communications, FMLA paperwork, and provider clearances.

Lead Clinical Documentation Specialist at Trinity Health Services (May 2022 to May 2024)

• Led and supported a team of 8 clinical documentation staff, overseeing daily operations, workflow management, and employee training to maintain productivity and documentation quality.
• Performed quality assurance audits on medical records and clinical workflows, identifying documentation deficiencies and implementing process improvements to support compliance and accuracy standards.
• Collaborated with physicians and clinical staff to support patient care, procedure preparation, and accurate EMR documentation.
• Trained providers on documentation best practices, chart completion requirements, and EMR standards to improve accuracy, efficiency, and continuity of care.

Pharmacy Care Representative at HEB Pharmacy (November 2018 - April 2023)

• Assisted pharmacists and technicians in delivering customer service; collected patient information, verified prescription availability, processed pickups and copays, restocked unclaimed medications, and supported community health screening events.

Pharmacy Technician Program in Pharmacy – University of Texas Rio Grande Valley (June 2026 to August 2026)

Bachelors in Biology – University of Texas Rio Grande Valley (January 2021 to May 2022)

Patient Care Technician – South Texas College (August 2019 to December 2019)

Emergency Medical Technician – South Texas College (January 2018 to May 2018)