Brenda Giddings

I am a seasoned technical writer with 28 years of experience writing user guides and training manuals, case studies, standard operation procedures, and presentations for mechanical assembly, information technology, pharmaceutical, and energy clients. Editing and document revision experience includes operations and maintenance manuals, specifications, and proposals. Content was derived from existing documentation and research; SME interviews; document review, staff and “stand-up“ meetings.

Obtaining a Project Management Professional certification and Certified Professional Technical Communicator establishes my ability to plan, execute, and direct projects.

• Experienced Certified Professional Technical Communicator (CPTC) dedicated to customer satisfaction through prompt delivery of accurate, user-friendly documentation
• Technical writing background includes user guides and training manuals, drill tool assembly, operation and maintenance manuals, and engineering procedures
• Analyze/present business process functions, Project Management Professional (PMP) certification
• Skilled trainer, meeting facilitator and Subject Matter Expert (SME) interviewer
• Independent contributor; productive in any team composition

Master of Adult and Continuing Education; North Texas State University, Denton, TX.