Claudette Cohen

Types of Documentation

User manuals, training guides, SOPs (standard operating procedures), design documents, technology transfer protocols, process failure investigation reports, pre-approval inspection (PAI) matrices, newspaper supplementals, multi-media technical training course materials, reports to the governor, brochures, booklets, scientific journals, research articles, winning presentations

Software Experience

SharePoint, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft FrontPage, Microsoft Publisher, Adobe Illustrator, Adobe In-Design, Adobe Photoshop, Adobe Acrobat, Visio, FrameMaker, Authorware, Blackboard Online, Campus Cruiser, Hijaak PRO, InfoPath, Poser, RoboHelp, RoboHTML, Snag-it, WebAdvisor, InQuira, Captivate, HTML

Industry Experience

International Subject Matter Experts (China, India, Sweden [currently learning Norwegian]), Science and Research, Pharmaceutical, Glass Fiber Manufacturing, Oil and Gas, Archaeology, Geology, Cartography, Post-Secondary Education, Banking, Transportation, Non-Profit, Healthcare, Information Technology, Jewelry Merchandising, Newspaper, Publishing, Advertising and Marketing, Human Resources

Familiarity with SDLC (application development life-cycle), CMS (content management systems – Oracle/Siebel), ERP (enterprise resource planning), B2B and DoD (government) contracts

Efficient, organized, and self-starting

BA and MA in English; MFA in writing, member of two academic honor societies

I would also like to acquire skills in UX research.

Types of Documentation

User manuals, training guides, SOPs (standard operating procedures), design documents, technology transfer protocols, process failure investigation reports, pre-approval inspection (PAI) matrices, newspaper supplementals, multi-media technical training course materials, reports to the governor, brochures, booklets, scientific journals, research articles, winning presentations

Software Experience

SharePoint, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft FrontPage, Microsoft Publisher, Adobe Illustrator, Adobe In-Design, Adobe Photoshop, Adobe Acrobat, Visio, FrameMaker, Authorware, Blackboard Online, Campus Cruiser, Hijaak PRO, InfoPath, Poser, RoboHelp, RoboHTML, Snag-it, WebAdvisor, InQuira, Captivate, HTML

Industry Experience

International Subject Matter Experts (China, India, Sweden [currently learning Norwegian]), Science and Research, Pharmaceutical, Glass Fiber Manufacturing, Oil and Gas, Archaeology, Geology, Cartography, Post-Secondary Education, Banking, Transportation, Non-Profit, Healthcare, Information Technology, Jewelry Merchandising, Newspaper, Publishing, Advertising and Marketing, Human Resources

Familiarity with SDLC (application development life-cycle), CMS (content management systems – Oracle/Siebel), ERP (enterprise resource planning), B2B and DoD (government) contracts

Efficient, organized, and self-starting

BA and MA in English; MFA in writing, member of two academic honor societies

I would also like to acquire skills in UX research.

• Master of Fine Arts, Creative Writing, University of North Carolina, Wilmington, North Carolina, 2000 
• Master of Arts, English, University of Wyoming, Laramie, Wyoming, 1991
• Bachelor of Arts, English and Creative Writing, Agnes Scott College, Decatur, Georgia, 1987 
• Associate in Liberal Arts, General Studies, DeKalb Community College, Dunwoody, Georgia, 1985
• Doctoral courses in Creative Writing, University of Utah, Salt Lake City, Utah, 2001
• Doctoral courses in American Studies, University of New Mexico, Albuquerque, New Mexico, 1992
• Squaw Valley Poetry Workshop, Squaw Valley, California, 2000