Brenda Wellman
Helpdesk Analyst
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About
I am a very Resourceful well rounded Technical Professional with over 10 years of Helpdesk and Field Service Experience. I am well versed with troubleshooting and resolving connectivity issues utilizing a ticketing system mapping local and networked printers Installing and updating hardware and software. i have extensive experience working with cross-functional teams in collaberation with various departments of the business. I am Comptia A+ Certified. Now i am looking to continue my career.
Experience
I am a very Resourceful well rounded Technical Professional with over 10 years of Helpdesk and Field Service Experience. I am well versed with troubleshooting and resolving connectivity issues utilizing a ticketing system mapping local and networked printers Installing and updating hardware and software. i have extensive experience working with cross-functional teams in collaberation with various departments of the business. I am Comptia A+ Certified. Now i am looking to continue my career.
Education
Comptia A+ and Comptia PDI+ respectively