Director of Client Success
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A self-motivated, and experienced team manager with over 5 years of experience in client success, sales, leading cross-functional teams and executing projects in a timely manner. Proven track record of creating and driving process improvements, encouraging teams and managing tools to track quantifiable results. Strong leadership and organizational skills, experience with large and small teams, adept in cross-team and efficient client communication and creative problem-solving.
Ability to multi-task well, communicate progress and results as well as identify areas of improvements and create supporting structures and tools.
I have a B.A. in Organizational and Strategic Communication with a 3.75 GPA and graduation within 3 years. I have over 7 years of project management and client success skills in small start-ups and diverse team dynamics.