Gillian Glass

Results-oriented Systems Engineer with a proven ability to drive client success and align technical solutions with business objectives. Experienced in leading data-driven consulting engagements, optimizing system performance, and managing end-to-end project lifecycles. Adept at utilizing CRM tools and performance dashboards to track sales metrics and forecast revenue.

Eager to leverage expertise in client relationship management and technical sales to foster customer adoption and deliver exceptional value at OneGuide.

Systems Engineer - Ingersoll Rand - Denver

• Spearheaded technical sales initiatives by aligning engineering analysis with client business goals, ensuring optimal solution alignment with customer ROI targets.
• Led data-driven consulting engagements, employing advanced measurement tools and analytics to inform system design, optimize performance, and validate cost-saving opportunities.
• Collaborated cross-functionally with a team of 8 engineers and project consultants, coordinating efforts from data collection to solution implementation for project alignment and timely delivery.
• Utilized CRM tools and performance dashboards to track sales metrics, forecast revenue, and monitor progress toward quarterly and annual targets.
• Developed and presented customized system designs and proposals integrating clients' operational needs with sustainable engineering practices.
• Managed the end-to-end project lifecycle, from initial technical consultation through commissioning and performance validation.

Engineering Sales Development Program - Ingersoll Rand - Nashville

(2025-01 - 2026-01)

• Generated over $1 million in solutions sales across diverse industrial applications.
• Contributed to a $500K piping project aimed at reducing pressure drop and air leaks within a 700-horsepower system for a major South Alabama client.
• Directed daily IDMs, tracked team metrics, and managed pipelines and quoting within Salesforce.
• Secured multiple equipment and service plan deals, including custom risk-transfer agreements.
• Supported the EcoPlant sustainability rollout by refining messaging and monitoring key performance indicators such as GHG emissions and leak loss.
• Analyzed sales data to identify quoting and responsiveness gaps, thereby improving team efficiency.
• Facilitated weekly IDM meetings, establishing team goals and ensuring execution of critical action items.

Bachelor of Industrial and Systems Engineering - Industrial and Systems Engineering / Sustainable Studies - Auburn University