Brian Aris

Reliable and customer-focused professional with over 3 years of experience in customer service, food & beverage operations, retail sales, and cash handling. Experienced in fast-paced environments, providing exceptional guest service, operating point-of-sale systems, resolving customer concerns, and working collaboratively with diverse teams. Known for maintaining a positive attitude, strong work ethic, and commitment to creating outstanding guest experiences.

Food & Beverage Team Member - Universal Orlando Resort / Epic Universe - Orlando, FL

• Delivered exceptional guest service in a high-volume theme park environment.
• Operated cash registers and processed cash, credit, and mobile payments accurately.
• Prepared and served food and beverages while following company quality and safety standards.
• Maintained cleanliness of dining areas, workstations, and guest spaces.
• Restocked inventory and ensured product availability throughout shifts.
• Worked efficiently with team members to provide fast, friendly service.

Ride Attendant - Fun Spot America Theme Parks - Orlando, FL

• Safely operated amusement rides while following all safety procedures.
• Conducted ride inspections before and during operation.
• Assisted guests with boarding and exiting attractions safely.
• Delivered outstanding guest service while maintaining a welcoming environment.
• Responded professionally to guest questions and concerns.

Sales Associate - PUMA – Orlando International Premium Outlets - Orlando, FL

• Assisted customers with product selection and recommendations.
• Processed purchases, returns, and exchanges using POS systems.
• Maintained store presentation and organized merchandise displays.
• Helped achieve sales goals through excellent customer service.
• Managed inventory restocking and stockroom organization.

High School Diploma - Dr. Phillips High School