Brian Austin

Detail-oriented Field Technician with experience in structured cabling, fiber and copper installation, equipment mounting, testing, troubleshooting, and data center support. Proven ability to read blueprints, follow technical specifications, use industry tools and testing equipment, and complete installations safely and efficiently. Known for maintaining accurate documentation, delivering high-quality work in fast-paced environments, and demonstrating reliability, teamwork, and strong attention to detail.

Data Center Technician - National Technologies (ISP Travel) - Manassas, VA

(2026-03 - 2026-07)

• Proficiency with basic hand tools including, but not limited to, snips, socket sets, screw drivers, pliers, wire cutters, strippers and crimpers.
• Competency with measuring tools including lasers and precision with following direction and implementing instructions.
• Knowledge of cable installation practices including dressing, lacing, structured cabling implementation and simple network design including redundancy concepts.
• Knowledge to operate scissor lifts and/or other simple machinery used in ISP builds.
• Competency with technical devices and related software or applications to operate laptops, tablets and/or cell phones necessary to support work and communication in the field.
• Knowledge of fiber optic and copper cable designs, types and related manufacturer specifications that optimize installation as well as prevent damage of said cables during installation.
• Understanding of basic termination methods and connector types for copper and fiber including related best practices for handling and cleaning various connectors.
• Proficiency with various labeling equipment, labeling applications and best practices to efficiently install and organize cabling projects per customer specifications.
• Knowledge of various manufacturers and installation practices related to cabling conveyance including ladder rack, basket tray, fiber guide, EMT, racks, cabinets and termination panels.
• Proficiency with common trouble shooting methods, cable testing processes and testing equipment, and validation documentation.
• Ability to pay close attention to detail and make good, sound decisions based on information given.

Communications Technician - Bazon Cox & Associates - Ashburn, VA

(2025-10 - 2026-03)

• Performed cable installation tasks in accordance with project requirements & industry best practices.
• Executed infrastructure deployment activities alongside team members to ensure seamless integration.
• Maintained accurate documentation and records of installation activities, adhering to company protocols.
• Conducted quality assurance checks to verify compliance with project specifications and standards.
• Collaborated effectively with team members to achieve project milestones and deadlines.

Lead Data Center Technician - Vision Technologies - Ashburn, VA

(2024-08 - 2025-10)

• Managed all phases of Datacenter installation projects.
• Demonstrated leadership assuming total ownership from the receipt of completed engineering work package to delivery of project completion and final documentation.
• Exhibited ability to provide great customer service & deliver projects according to the customer's expectations.
• Reading and comprehending blueprints, port maps, and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.

Install Technician Level - Direct Line (Facebook) - Ashburn, VA

(2022-02 - 2024-08)

• Installation/decommissioning of network and infrastructure in a Data Center environment.
• Performed various tasks such as (but not limited to) Install, set, and level network cabinets.
• Cut and install uni-strut and fiber troughs.
• Installed pull strings through conduits, in ceilings, and down walls
• Labeled and installed copper and fiber jumpers.
• Performed 4 pair continuity testing.
• Exhibited quality workmanship on all work and maintain Data Center cleanliness.
• Followed all production, safety and quality standards, codes, and industry best practices.
• Collaborated with various Stakeholders to remove project obstacles.

Low-Voltage Cable Technician - IES Communications - Ashburn, VA

(2020-07 - 2022-02)

• Installed a work area outlet for floor, modular furniture and wall CAT 3 & CAT 5 jacks
• Mounted face plates and surface mount boxes correctly.
• Built closets and installed backboards, cross connects, racks, patch panels, fiber optic and hardware)
• Grounding for racks, equipment and cable installed as required.
• Completed all IDC connections including terminating blocks and patch panels.
• Performed testing: continuity test horizontal and riser cable; use of volt-ohmmeter; troubleshoot opens, crosses, shorts and transpose pairs on horizontal and riser cables using a tone set.

Data Center Technician - NVIDIA - Ashburn, VA

(2019-11 - 2020-07)

• Acted as technical liaison for technical teams, projected/managed highly impactful large- and small-scale data center projects.
• Participated in the installation, monitoring, maintenance, support, & optimization of all production server hardware.
• Deployed new data center infrastructure, completed server upgrades and integrations, and supported rebuild projects while developing plans to optimize power, cooling, and network resources.
• Invented the forecast to efficiently match supply to demand.
• Predicted data center growth and scaling issues.

Data Center Operations - AWS - Herndon, VA

(2019-05 - 2019-10)

• Remediation of physical layer outages, both Systems & Network,
• Remediation or recovery of physical power issues on racks and participate in Data Center power events, on-call requirements and response during shift rotations.
• Installed & configured host racks in line with internal SLA's, physical replacement of server and network device parts.
• Ensured correct rotation of parts & spares enforcing Amazon's Security Best Practices.
• Interacted with third party vendors & contractors alongside participating in high impact too small to mid-scale projects.

Data Center Technician - Microsoft - Ashburn, VA

(2018-12 - 2019-05)

• Monitored and performed on-going maintenance on servers and network equipment.
• Provided IT support for staff and customers, as well as responding to server and network issues.
• Protected company data by preventing overheating of data center components.
• Ran hardware diagnostics and replaced failing parts in a timely manner.
• Monitored all network processes to ensure the smooth flow of data across the network as well as collaborating with software and network engineering teams on cybersecurity and network efficiency.
• Upgraded internal system components, including CPUs, memory, hard drives, and network cables, documented processes and kept event logs, advised on the procurement of new data center equipment.

Desktop Support Technician - Radford University Tech. Support - Radford, VA

(2016-08 - 2018-12)

• Demonstrated professionalism & courtesy with customers while responding to questions, resolving complaints & problems.
• Analyzed hardware and software issues to identify troubleshooting methods needed for quick remediation.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Followed up with clients to ensure optimal customer satisfaction following support engagement and problem resolutions.

Bachelor of Science - Information Technology - Strayer University (2021-12)

Associate of Science - Information Technology - Northern Virginia Community College (2014-12)