Brian Wright

Dynamic leader with a proven ability to foster collaboration and drive results, supported by extensive industry knowledge and an engaging demeanor. Committed to leveraging strong interpersonal skills to cultivate positive relationships and enhance team performance. Eager to contribute to organizational growth and success while embracing new challenges and opportunities for professional development. Passionate about creating a supportive work environment that encourages innovation and excellence.

General Manager - Pizza Ranch Buffet - Shorewood, IL

(2023-07)

• Oversaw daily operations, ensuring alignment with organizational goals and strategic initiatives.
• Streamlined processes to enhance efficiency and reduce operational costs across multiple departments.
• Led cross-functional teams in implementing new policies, fostering collaboration and improving overall performance.
• Analyzed market trends to inform strategic planning and drive business growth opportunities.

VIP Manager/ Customer Relations - Zombie Army Productions - Lockport, IL

(2003-10 - 2023-11)

Started as an actor and advanced to a multiple management positions. Ensured safety of staff and customers by monitoring for safety concerns and crowd control.

Warehouse Worker - Amazon.Inc - Morris, IL

(2019-06 - 2021-02)

• Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
• Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
• Trained and mentored new staff on safety protocols and operational procedures.
• Implemented process improvements that enhanced workflow efficiency and reduced errors.

Assistant Manager - Steve Buresh Cheesecake Store - Plainfield, IL

(2017-03 - 2019-09)

• Led team in daily operational strategies, enhancing workflow efficiency and productivity.
• Developed training programs for staff, fostering skill growth and performance improvement.
• Implemented process improvements that streamlined operations and reduced response times.
• Coordinated cross-departmental initiatives to ensure alignment with organizational goals.

Shift Lead - Promoted to Assistant Manager after 3 months - NASCAR Carwash / Wash U Carwash

(2013-10 - 2017-02)

Transferred to Wash U when they bought out NASCAR Carwash. Helped run day to day operations, Customer service was always key. Learned about some of the chemicals and how to clean the pit. Handled schedules, customer issues, fundraisers, trained new hires.

Assistant Parts Manager/ Assistant Service Manager - Pep Boys

(2005-02 - 2008-04)

Started as a sales floor associate and advanced to positions listed above throughout my career within the company.

• Stocking shelves, inventory counts, cashier, planograms, parts sales, writing service quotes, customer service, handling difficult customer issues, making team schedules, loss prevention, auto repair, trained new employees, handled shipping and receiving.

Assistant Store Manager - Murray's/O'Reilly's Auto Parts

(2003-01 - 2005-01)

Started as sales floor representative and advanced to assistant store manager.

• Stocking shelves, inventory counts, cashier, parts sales, customer service, loss prevention, training new staff and traveling to build and remodel new store sites.

High School Diploma - general education courses, advanced computers, math, language - J. Sterling Morton East High School (1997-01 - 1997-01)