Marisa Giannott
General Manager
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About
I am looking for a company to invest in! I am looking for growth and the ability to learn at an exponential rate. I thrive on challenges and the ability to overcome anything thrown my way. I am here to win and I want to use my knowledge and skills to drive results.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Experience
General Manager - Dave & Buster's - Huntsville, AL
(2023-09)
In charge of the entire facility from game up times to ticket times, facility maintenance and budgeting. Team of over 100 staff and 10 managers. Approximately $8M in sales and half a million in event sales. Design and curate plans to execute at the highest level while developing people is at the forefront of mind. Natural trainer and enjoys high level leadership challenges.
- Accomplished sales growth
- Achieved staffing level goals
- Maintained low turnover
- Managed low COGS
- Maintained happy team
General Manager - Stars and Strikes Family Entertainment Center - Huntsville, AL
(2022-10 - 2023-09)
Ran the entertainment center operations including 2 bowling alleys, laser tag, escapology, arcade, lumberjack alley, full bar and kitchen. Managed corporate events and birthday parties.
Director of Training - Slim Chickens - Huntsville, AL
(2021-01 - 2022-10)
Head of the training department working closely with the director of operations to build the training program from the ground up. Created systems to certify internal trainers and new MITs. Enabled company to grand open using only internal team with no corporate support for the franchise owner necessary after program was created.
District Manager - Southeastern restaurant group - Birmingham, AL
(2016-11 - 2021-01)
- Trained over 30 managers from DM to TL
- Accomplished 17 internal promotions
- Increased SMG scores around 17% from 73% to 90%
- Managed food, labor and tracker through systems and procedures
- Mentored managers via telephone calls, emails, pictures, and document scanning for accountability
- Conducted over 15 ServSafe Manager courses/exams
General Manager, Multiple Locations - Chicken Salad Chick - Orlando, FL
(2012-09 - 2016-09)
Training general manager for 1 location. Ran 5 total locations between two cities.
Education
Master's degree - Business - University of Florida (2017-01 - 2019-05)
College Degree BA - Graphic Design Business - Seminole county community college