Briana L

I am a dependable, patient, and detail-oriented individual with strong communication and problem-solving skills. I enjoy helping others, listening to their concerns, and finding solutions in a professional and respectful manner. I am organized, adaptable, and comfortable learning new technology and systems.

I take pride in being reliable, maintaining a positive attitude, and providing excellent customer service. I am seeking a remote opportunity where I can contribute to a team, continue developing my skills, and help create a positive experience for every customer.

Administrative Assistant | Truss Manufacturing Plant

Answered phone calls and emails, assisting customers with questions and order updates.

Processed orders, performed data entry, and maintained accurate records and documentation.

Coordinated with customers and team members to resolve issues and ensure smooth daily operations.

Provided professional customer service while managing multiple tasks with accuracy and attention to detail.

QuickBooks Training Course

Completed coursework in QuickBooks software, including basic bookkeeping, financial recordkeeping, and data entry.

Microsoft Excel — Self-Directed Training

Completed independent online learning using Excel for Dummies, developing skills in spreadsheets, data organization, and basic Excel functions.