Brielle Sharpe
Customer Service
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About
Highly motivated and adaptable professional with a strong background in providing exceptional customer support in fast-paced environments. Dedicated to delivering top-notch service, resolving inquiries, and ensuring customer satisfaction while continuously enhancing my expertise in the field of customer relations.
Experience
Fashion Model
Newbook
April 2022 -Present
My portfolio includes partnerships with over 25 e-commerce brands
Able to stay on schedule in fast-paced environments to satisfy clients
Account Executive The Med Agency
November 2021 -March 2022
Generated leads and maintained lists of prospective clients
Successfully engaged with clients and facilitated their enrollment with the integrative program
Collaborated with directors to effectively convey messages about onboarding and any issues
Maintained a relationship with clients to guarantee satisfaction
Maintained regular communication with clients and promptly addressed any issues they encountered
Kept detailed notes about any and all communication with clients
Customer Service Manager
Testing Solutions
June 2021-November 2021
Responsible for all training of new customer service representatives Managed customer service staff of 8 by communicating expectations and monitoring performance.
Interacted with representatives to quickly handle escalated questions or complaints
Customer Service Representative
Testing Solutions
April 2020-June 2021
Managed a high volume of inbound calls and emails, addressing customer questions and resolving complaints.
Conducted follow-ups with laboratories to resolve customer issues and concerns
Maintained efficiency in a fast-paced environment
Remained calm and de-escalated customers who were frustrated
BRIELLE SHARPE
Fashion Model
Elite Model Management
October 2019 -January 2022
Collaborated with a variety of clients ranging from clothing, beauty, and lifestyle Participated in location photoshoots all over the U.S.
Accomplishments included multiple magazine features and runway shows
Fashion Model
Vision Models September 2015 -July 2019
My experience as a model allowed me to learn all aspects, skills, and the dedication needed to succeed in the industry
Participated in location photoshoots all over the U.S.
Accomplishments included multiple magazine features and runway shows Collaborated with a variety of clients ranging from clothing, beauty, and lifestyle
