Brigit DeAngelo-Booth
Guest Services and Resident Relations Professional
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About
Hospitality and operations professional with 12 years managing resident services at a high-rise condominium community and nearly five years supporting patients and hospital teams. Experienced welcoming visitors, giving clear directions, coordinating schedules and service providers, handling sensitive concerns, and keeping a busy front desk organized. Known for calm communication, practical problem-solving, and attentive follow-through.
Experience
Resident Services Manager at 400 E Third Condominium Association (2014-07 – 2026-07)
- Welcomed residents, guests, contractors, and vendors, answered questions, gave directions, and maintained a professional front-desk experience in a busy high-rise community.
- Coordinated visitor access, deliveries, move schedules, building events, and service appointments; kept residents and teams informed when plans changed.
- Listened to concerns, assessed urgency, connected people with the right staff or service, and followed issues through resolution.
- Trained team members on service standards, procedures, confidentiality, and emergency response; supported scheduling and coverage.
- Maintained calendars, request logs, resident communications, and service records in AppFolio and office systems.
Health Coach at Independent Practice (2014-08 – Present)
- Guide clients through practical wellness goals using clear explanations, encouragement, and individualized follow-up.
- Build trust through attentive listening, organized consultations, and respect for personal information.
Department Secretary and Dietary Clerk at Renown Medical Center (2009-08 – 2014-05)
- Assisted patients and coordinated time-sensitive requests among hospital departments, clinical teams, and support services.
- Entered and reviewed diet orders in EPIC and Computrition, maintained confidential records, and referred clinical questions to appropriate professionals.
- Processed departmental invoices and requisitions and trained new employees on procedures and service expectations.
Education
Dietetics – Universitätsmedizin Mainz
Foods, Nutrition and Wellness Studies – BK High
