Brittany Munoz
Assistant Manager
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About
Driven and people-focused professional with a strong background in customer service, leadership, and operations management. Known for building genuine connections, resolving challenges proactively, and improving customer satisfaction and team performance. Experienced in fast-paced environments with a proven ability to lead teams and exceed expectations.
Experience
Assistant Manager - Laundry House - San Antonio, TX
(2023-12)
- Increased customer retention through improved service strategies
- Implemented cost-saving strategies
- Improved staff productivity and team alignment
- Strengthened overall customer satisfaction
Store Manager - Monster Mini Golf - San Antonio, TX
(2024-05 - 2025-07)
- Managed daily operations and team performance
- Trained and developed 16 employees
- Expanded revenue through new product offerings
- Supervised renovation projects
Sales Representative - Mondelez/Nabisco - Schertz, TX
(2018-06 - 2021-12)
- Exceeded sales quotas consistently
- Built strong client relationships
- Managed accounts and transitions
- Provided sales strategy recommendations
Data Entry & Office Assistant - GM Rebar - San Antonio, TX
(2014-05 - 2017-01)
- Maintained accurate company records
- Supported office operations and coordination
- Organized documentation systems
- Assisted with scheduling and communication
Motor Transport Operator (88M) - U.S. Army
(2012-06 - 2018-06)
- Operated transport vehicles safely
- Managed logistics and supply movement
- Solved real-time operational challenges
Education
Associate of Arts - Psychology - Northwest Vista College (2027)
High School Diploma - John Marshall High School (2009)
