Brittany Smoak
Receptionist
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About
Hardworking, friendly, and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals by offering excellent customer service, communication and reliability.
Experience
Receptionist at Awakenings, Inc (2025-03 – Present)
Responsible for greeting patients, visitors, and providers in a professional and compassionate manner in a behavioral health setting, scheduled confirmed and rescheduled patient appointments, answered and directed phone calls, verified insurance information and took payments, handled incoming mail, faxes and emails, as well as provided excellent customer service while creating a welcoming and supportive environment for clients
Order Selector at Dollar Tree Distribution (2025-01 – 2025-03)
Responsible for accurately picking and selecting merchandise from warehouse shelves based on store orders, operating a pallet jack, ensuring correct items are gathered in the right quantities, properly loading them onto pallets, following safety procedures and maintaining productivity standards.
Receptionist/Medical Records at Core Health (2023-06 – 2024-10)
Responsible for greeting and assisting clientele with scheduling appointments and starting services, answering and directing phone calls, helping with paperwork, completing medical records, following company policies and procedures as directed.
Guest Advocate/GM at Target (2022-09 – 2023-06)
Organizing and stocking company inventory, assisting with cashiering and providing exact change, helping customers with their needs by answering questions and guiding them in the right direction, as well as working in all departments when needed.
School Age Assistant at Wee Care Daycare & Preschool (2019-08 – 2022-05)
Provided care for children such as socialization and basic learning skills, helped children with homework, changed diapers when needed and maintained good hygiene, organizing rooms and toys, managed schedules and routines, prepared meals and snacks for kids, kept records of children's progress, organized activities and helped develop curriculum, responsible for closing procedures.
Education
High school diploma – Kelso High School (2017-09 – 2021-06)
Associate in Arts (AA) in General Studies – Lower Columbia College (2021-12)
