Brody Cantu
Dispatch & Delivery Operations Manager | U.S. Marine Corps Veteran
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About
Dispatch and delivery operations leader with 5+ years coordinating drivers, routes, and schedules across high-accountability environments — from U.S.
Marine Corps Air Traffic
Control to Operations Manager in the waste services industry. Proven record supervising dispatch personnel, directing drivers, monitoring route efficiency, and resolving customer issues in real time. Calm under pressure, strict on safety and compliance, and direct in communication.
Experience
Operations Manager - Grizzly Waste Solutions - Tulsa, OK
(2025-08 - 2026-09)
Directed daily dispatch operations for a regional waste services company, coordinating drivers, customers, and service schedules.
- Supervised a 2-driver team: built schedules across deliveries, dumpster swaps, and pickups; assigned routes and communicated changes in real time to maximize route efficiency.
- Monitored service completion and resolved delivery issues on the spot, keeping customers informed proactively.
- Served as primary client contact: set up new customer accounts and nurtured ongoing service relationships.
- Owned the billing cycle — created invoices and managed customer payments with full accountability.
Air Traffic Control Specialist - United States Marine Corps - MCAS Yuma, AZ / MCAS Miramar, CA
(2021 - 2025)
Coordinated thousands of aircraft movements in complex controlled airspace — real-time sequencing and scheduling under zero-fail standards.
- Supervised 24/7 radar operations and crew scheduling in a logistics-intensive, high-tempo environment.
- Cut arrival delays 15% through scheduling efficiency while maintaining zero safety incidents.
- Trained 28+ personnel in operational readiness, compliance, and emergency procedures.
- Managed housing logistics and travel card programs with full fiscal accountability.
Team Lead / Meat Department Manager - Walmart - Bristow, OK
(2020 - 2021)
Supervised inventory, staffing, and department performance in a high-volume retail operation.
- Grew department revenue 20% through improved stock handling and customer service standards.
- Sustained 100% compliance with food safety and operational protocols; coached staff to exceed benchmarks.
Inventory & Stocking Associate (CAP Team 2) - Walmart - Bixby, OK
(2018 - 2020)
- Executed high-priority restocking operations, cutting stock-out times 30% during peak periods.
- Partnered with store leadership to optimize merchandise flow and product availability.
Line Cook - Sonic Drive-In - Broken Arrow, OK
(2017 - 2018)
Delivered high-accuracy output in a fast-paced, shift-driven kitchen; streamlined workflow to improve order times 25%.
Education
Air Traffic Control Training - Radar and Tower Operations - Naval Air Technical Training Center
High School Diploma - Broken Arrow High School
