Zaekwon Bizzell

Motivated IT professional and U.S. Marine Corps veteran with hands-on technical training and strong troubleshooting abilities. Proven ability to diagnose problems, support end users, maintain documentation, and communicate effectively with customers and team members.

IT Support Student at MyComputerCareer – Cybersecurity Program (2026-07)

Coursework Includes: CompTIA A+ • Network+ • Security+ • CySA+

• Installed and configured Windows operating systems and user environments
• Performed PC hardware assembly, upgrades, and peripheral setup
• Practiced help desk ticket handling and technical troubleshooting workflows
• Configured basic VLANs and practiced network segmentation in virtual lab environments
• Simulated firewall configuration and traffic control using lab tools
• Performed network troubleshooting scenarios involving connectivity, IP conflicts, and routing issues
• Configured basic wired and wireless network environments
• Implemented network addressing, routing fundamentals, and connectivity testing
• Practiced system hardening and endpoint security fundamentals
• Conducted vulnerability identification and basic incident response exercises
• Configured virtual machines and lab network environments
• Practiced Active Directory user and group management
• Performed command line and basic scripting tasks

Corrections Officer at TDCJ (2023-03 – 2025-03)

• Maintained secure operational environments while adhering to strict policies and procedures
• Responded to emergency situations and resolved issues in high-pressure environments
• Documented incidents and maintained detailed records with accuracy and attention to detail
• Utilized strong communication and problem-solving skills to support daily operations
• Collaborated with team members to ensure safety, compliance, and operational effectiveness

Licensed Barber (2023-06 – 2024-02)

• Delivered customer-focused service while managing appointments, scheduling, and payments
• Built strong client relationships through effective communication and professionalism
• Maintained equipment and ensured compliance with sanitation and operational standards
• Developed excellent customer service and time management skills

Food Service Specialist at United States Marine Corps (2018-07 – 2022-07)

• Managed inventory and financial assets exceeding $10 million while maintaining strict accountability standards
• Provided first-level troubleshooting and support for POS systems and operational equipment
• Maintained records and documentation supporting audits and compliance reviews
• Assisted with training personnel and supporting daily operational requirements
• Worked in mission-critical environments requiring teamwork, adaptability, and attention to detail

Cyber Warrior Program – MyComputerCareer (2026-07)

Diploma in Audio Engineering – Avant Media Institute (2025-04)