Anigi Martinez

Fulfillment Center Area Manager at Amazon Fulfillment Center (2023-11 – Present)

Lead outbound operations for Inbound/Outbound Department

Lead outbound operations for 70+ associates across four shifts processing 30,000+ packages daily
Achieved over 100% to plan during peak season across 7 process paths including Apparel Catch, Singles/Multis, Stow, Replenishment, Container Builder, and OB Prep, exceeding operational excellence under high-volume demand
Maintained year-to-date safety performance averaging 6% above site benchmarks on Safety Leadership Index 3.0 and Safety Behavior Index, raising safety standards through consistent coaching and behavioral reinforcement
Increased shift labor flexibility by 90% by cross-training 100+ associates, demonstrating effective resource allocation and operational risk reduction
Identified fleece printing bottleneck where unstandardized inventory sequencing caused up to 12 riser changeovers per batch, wasting ~75 seconds; partnered with Ops Manager to redesign aisle layout by grouping inventory by riser type and aligning with system pick path
Identified a gap in catalog management affecting 1,000+ SKUs, scoped requirements with stakeholders, and delivered an AI-powered automation solution that generates standardized catalogs from raw data inputs — eliminating hours of manual effort and ensuring process consistency at scale

Fulfillment Center Learning Coordinator/Learning Trainer at Amazon Fulfillment Center (2022-05 – 2023-11)

Learning Department operations and training program management

Managed site training operations, onboarding coordination, and daily learning metrics, maintaining performance above 90%
Designed and managed comprehensive training programs to enhance employee skills and performance through effective instructional design and occupational development
Led program management of PIT training capacity expansion initiative, coordinating multiple stakeholders at varied levels across Operations, Safety, and support teams to address peak-season certification bottleneck, doubling daily PIT training capacity from 1–4 to 4–8 associates
Analyzed data-driven metrics to determine and drive improvements: reduced PIT training wait times by 50%, improved ambassador utilization by 50%, and increased satisfaction by 70%

Administrative Specialist (NCO) E-4 Corporal at United States Marine Corps (2017-07 – 2021-05)

Owned end-to-end personnel administration program for 10,000+ service members — establishing audit processes, defining quality standards, and ensuring accuracy of records, pay entitlements, and travel vouchers across multiple stakeholder groups
Conducted monthly QA audits verifying transactional accuracy across MCTFS system records, physical documentation, and service member profiles — validating dependent enrollments, and special duty pay entitlements. Identified 5,000+ errors and prevented $50,000+ in erroneous payments through systematic data reconciliation
Led and administrated the onboarding and credentialing program for 200 government contractors through the Trusted Associate Sponsorship System (TASS), driving end-to-end delivery of 1,000+ Credential Access Cards while ensuring compliance with security protocols
Selected to manage access governance for classified databases (MCTFS) via TASO system — owning security compliance, stakeholder access controls, and confidentiality standards for sensitive personnel data
Developed and executed a mentorship program for 5+ junior service members, defining training standards, tracking development milestones, and driving performance improvements that transformed branch efficiency

About