Brunilda Daci

Experienced and reliable administrator and bookkeeper with extensive experience in customer service, business administration, management and financial record keeping. Confident dealing with customers, handling enquiries, organising day-to-day operations and maintaining accurate records. Highly organised, professional and approachable, with strong attention to detail and excellent communication skills.

Now seeking a Receptionist/Administrator opportunity where I can use my administrative and people skills in a professional practice environment.

Bookkeeper & Administrator - Celia's Carwash

(2024-01)

• Provide day-to-day bookkeeping and administrative support for the business.
• Maintain accurate financial and administrative records.
• Support the organisation of daily business activities and respond to customer and operational needs.
• Use computer-based systems and Microsoft Office skills to complete administrative tasks.
• Work independently, manage priorities and maintain a high level of accuracy.

Owner / Manager - Atlantico Hand Carwash

(2022-01 - 2024-12)

• Managed the day-to-day running of my own business, including customer service and administration.
• Handled business records, bookkeeping, payments and general financial administration.
• Organised staff and daily operations and dealt directly with customers.
• Managed problems and enquiries professionally while maintaining a high standard of service.

Manager - Wine & Mousaka - Kew Gardens

(2005-11 - 2013-12)

• Managed day-to-day operations and provided a professional and welcoming service to customers.
• Handled customer enquiries, organisation, payments and administrative responsibilities.
• Coordinated daily activities and dealt with issues efficiently and professionally.
• Developed strong communication, organisation and customer-service skills.

Bookkeeper - Winelist Ltd - Chiswick

(2006-01 - 2009-12)

• Worked alongside my management role while gaining practical experience related to my studies.
• Maintained bookkeeping and financial records with accuracy and attention to detail.
• Supported the business with financial administration and record keeping.

Diploma - Bookkeeping

Diploma - Financial Accounting

Diploma - Management Accounting

Diploma - Italian - University of Perugia

One year of study - Economics (2004-01 - 2005-12)

Diploma - Microsoft Excel and Microsoft Word - Albania (2002-01 - 2002-12)