Bryanna Williams

I am 24 years old. I have experience in sales, customer service and marketing.

SERVER at APPLEBEES (2025-01 – Present)

• Served 50-100 customers per shift, memorized menu items and current specials in order to give customized recommendations to customers
• Swiftly and successfully resolved conflict resulting in customers satisfaction 100% of the time
• Warmly greeted new and returning guest and developed relationships resulting in customers satisfaction loyalty
• Completed different side work tasks such as, stocking and cleaning

SALES ASSOCIATE at FUTURE RFRNCE (2024-04 – 2024-06)

• Greeted customers as they came in, help put together whole fits shoes as well
• Assisted with fitting room, rang customer up as well as answered any questions that may have came up
• Folded/hung all clothing items, made sure the shoe wall was neat and organized
• Dusted, wiped down, swept and mopped at end of night

SALES PROFESSIONAL at BELL HONDA/ACURA OF PEORIA (2021-01 – 2022-12)

• Employed strong negotiation skills to successfully sell high value cars
• Displayed strong product knowledge to accurately inform customers
• Took pride in continuously deliver exceptional customer service
• Implemented a 12 step process when selling a vehicle
• Facilitated an average of 80 phone calls, text and emails a day

SERVER at OLIVE GARDEN (2022-01 – 2023-12)

• Served 50-100 customers per shift, memorized menu items and current specials in order to give customized recommendations to customers
• Swiftly and successfully resolved conflict resulting in customers satisfaction 100% of the time
• Warmly greeted new and returning guest and developed relationships resulting in customers satisfaction loyalty
• Completed different side work tasks such as, stocking and cleaning

TEAM MEMBER at EXPRESS FACTORY OUTLET (2018-01 – 2019-12)

• Greeted customers as they entered the store, assisted in styling as well as fitting
• Organized and cleaned up entire store throughout the day
• Check out customers while also getting them to apply for credit card

High School Diploma – Vacaville High School (2020-06)

Esthetics Program in Esthetics – Paul Mitchell The School- Sacramento (2025-10)