Skip to main content
Caleb Phillips

Caleb Phillips

Customer Service & Operations Associate

Talent
SeattleMember since September 23, 2026
Customer Service & CommunicationSafety Awareness & ComplianceOperational Support & TeamworkSituational Awareness
·

Hire this person

Send a job offer directly to this candidate

Customer Service & CommunicationSafety Awareness & ComplianceOperational Support & TeamworkSituational Awareness

About

Reliable and motivated early-career professional with experience in customer service, food service operations, security, and retail environments. Demonstrates strong attention to detail, ability to follow regulations and safety protocols, and a consistent work ethic across fast-paced and high-responsibility roles. Known for teamwork, situational awareness, and maintaining a positive experience for customers, staff, and the public.

Brings adaptability, accountability, and a willingness to learn and grow in every role.

Experience

Unarmed Security Officer at Pacific River LLC (2026-05 – 2026-08)

Rehired

  • Monitored and secured access control points (ECPs) in support of armed security personnel
  • Controlled entry and exit to restricted areas, allowing access only to authorized individuals
  • Conducted routine patrols of parking lots, shipyard, and surrounding premises at regular intervals
  • Provided security presence for multiple U.S. Navy vessels and shipyard operations
  • Maintained situational awareness to ensure safety of employees, contractors, and visitors
  • Responded to incidents and emergencies in accordance with security protocols
  • Communicated clearly with team members and supervisors to report activity and concerns

Security Officer at ALK Global Security (2026-04 – 2026-07)

  • Patrolled parking lots and building premises to ensure a safe and secure environment
  • Monitored activity and identified potential safety or security concerns
  • Provided visible security presence to deter disruptive or unlawful behavior
  • Addressed disturbances professionally, including removing repeat offenders from the property
  • Escorted individuals posing a threat off the premises or coordinated with law enforcement when necessary
  • Assisted customers and staff to ensure they felt safe and supported on site
  • Documented incidents and communicated observations to supervisors as required

Security Officer at E&E Private Security (2026-02 – 2026-07)

  • Patrolled parking lots and building premises to ensure a safe and secure environment
  • Monitored activity and identified potential safety or security concerns
  • Provided visible security presence to deter disruptive or unlawful behavior
  • Addressed disturbances professionally, including removing repeat offenders from the property
  • Escorted individuals posing a threat off the premises or coordinated with law enforcement when necessary
  • Assisted customers and staff to ensure they felt safe and supported on site
  • Documented incidents and communicated observations to supervisors as required

Sales Associate at MOD Pizza (2025-10 – 2026-02)

  • Provided friendly, efficient customer service by taking orders, answering questions, and ensuring a positive guest experience
  • Prepared pizzas according to brand standards, recipes, and food safety guidelines
  • Maintained compliance with food safety, cleanliness, and temperature regulations
  • Supported front-of-house and back-of-house operations, including food prep, cooking, and service flow
  • Cleaned and sanitized kitchen, dining area, and workstations to meet health and safety standards
  • Operated dishwashing equipment and maintained organized, stocked work areas
  • Worked collaboratively with team members in a fast-paced environment to ensure accuracy, quality, and speed of service

Unarmed Security Officer at Pacific River LLC (2025-06 – 2025-10)

  • Monitored and secured access control points (ECPs) in support of armed security personnel
  • Controlled entry and exit to restricted areas, allowing access only to authorized individuals
  • Conducted routine patrols of parking lots, shipyard, and surrounding premises at regular intervals
  • Provided security presence for multiple U.S. Navy vessels and shipyard operations
  • Maintained situational awareness to ensure safety of employees, contractors, and visitors
  • Responded to incidents and emergencies in accordance with security protocols
  • Communicated clearly with team members and supervisors to report activity and concerns

Security Officer at American Guard Services (2025-04 – 2025-07)

  • Patrolled parking lots and building premises to ensure a safe and secure environment
  • Monitored activity and identified potential safety or security concerns
  • Provided visible security presence to deter disruptive or unlawful behavior
  • Addressed disturbances professionally, including removing repeat offenders from the property
  • Escorted individuals posing a threat off the premises or coordinated with law enforcement when necessary
  • Assisted customers and staff to ensure they felt safe and supported on site
  • Documented incidents and communicated observations to supervisors as required

Cashier/Overnight Stocker at Fred Meyer (2024-07 – 2025-04)

  • Provided customer service as a daytime cashier, assisting customers and processing transactions accurately
  • Supported floor operations by stocking and organizing merchandise across multiple departments
  • Transitioned to overnight stocking role based on reliability and performance
  • Unloaded, sorted, and stocked freight by department
  • Maintained organized, well-stocked shelves to support store readiness and customer experience
  • Followed safety procedures for lifting, stocking, and equipment use
  • Worked independently and as part of a team to meet overnight productivity goals

Education

High School Diploma – Kentridge High School (2025-06)

Skills

Customer Service & Operations Associate

Reviews

Related