Talon Cookson

Customer-focused and energetic service professional with strong experience in retail, hospitality, and front-facing roles. Known for consistent customer satisfaction, excellent multitasking under pressure, strong technical competency, and leading charitable fundraising performance. Fast learner with a commitment to teamwork, safety, and quality service.

Customer Service Associate - Whole Foods Market - Seattle, WA

(2018-03 - 2020-06)

• Operated checkout, bagging, customer assistance, and store presentation tasks during peak store hours.
• Assisted guests with product location and recommendations to improve the shopping experience.
• Performed upkeep tasks including cart returns, sanitation, and register area cleaning.
• Ranked as a top fundraiser multiple times, personally generating thousands for local schools, food banks, and global relief programs.

Barista - Starbucks - Seattle, WA & Eugene, OR

(2013-04 - 2016-05)

• Began at the Benaroya Symphony Hall kiosk in Seattle, serving high-volume event audiences before transferring to Eugene retail store.
• Delivered exceptional hospitality while crafting specialty espresso beverages and managing drive-through and register tasks.
• Maintained sanitation and safety compliance while restocking, rotating supplies, and managing equipment.

Intern & Program Participant - Year Up - Seattle, WA

(2011-08 - 2012-06)

• Completed training in professional workplace communication, computer hardware/software, MS Office programs, and business readiness.
• Supported internship operations by administering Red Cross certification scheduling and reviewing internal security systems for efficiency improvements.

Technical Intern - Youth Tech - Seattle, WA

(2011-05 - 2011-08)

• Completed Cisco IT Essentials certification, learning to diagnose, repair, and configure PCs and related systems.
• Assisted in setting up multiple computer labs for Compass Housing, enhancing access to technology for community programs.

GED – High School Equivalency Diploma (2007)