Experienced Contact Center Supervisor
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Participative management professional; professional; results focused, entrepreneurial and practical. 9+ years’ progressive leadership experiences have created a passion for surpassing service objectives via a combination of world class customer service, lean operating methods, and incentive driven rewards for team achievement. Acknowledged for capacity to observe, calculate, and react swiftly to avert conflict and restore workplace harmony. Derive genuine pleasure from transforming high-potential staff into outstanding leaders demonstrating the creativity to financial and operational success.
9+ years as Contact Center Supervisor across multiple product types and clients.
