Carla Scott

Customer-focused professional eager to launch a career in remote customer support. Skilled in written communication and problem-solving with a passion for delivering excellent service. Reliable, detail-oriented, and committed to learning industry best practices in a collaborative environment.

Manager travel department - AAA Travel

(2009-09 - 2019-02)

• Managing customer service and problem solving in a professional manner.
• Complex itinerary management.
• Maintain strong client relationships generating repeat business

Manager/owner - Escape Vacations

(2019-02)

• Managed corporate, group and leisure travel arrangements.
• White glove service to VIP and corporate clientele.
• Manage high stress spur of the moment situations.

Certified - Tourism and hospitalty - Pacific Travel School