Carla Scott
Manager travel department
Talent
PortlandMember since August 21, 2026
Customer Support Chat Rep- Carla ScottGDS computer systemsAI platforms and digital toolsCRM & Client Management ToolsWritten communicationProblem-solving
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Customer Support Chat Rep- Carla ScottGDS computer systemsAI platforms and digital toolsCRM & Client Management ToolsWritten communication
About
Customer-focused professional eager to launch a career in remote customer support. Skilled in written communication and problem-solving with a passion for delivering excellent service. Reliable, detail-oriented, and committed to learning industry best practices in a collaborative environment.
Experience
Manager travel department - AAA Travel
(2009-09 - 2019-02)
- Managing customer service and problem solving in a professional manner.
- Complex itinerary management.
- Maintain strong client relationships generating repeat business
Manager/owner - Escape Vacations
(2019-02)
- Managed corporate, group and leisure travel arrangements.
- White glove service to VIP and corporate clientele.
- Manage high stress spur of the moment situations.
Education
Certified - Tourism and hospitalty - Pacific Travel School
Skills
Manager travel department
