Carleigh Gulley

Experienced professional with knowledge in curriculum development, instructional design, program coordination, and data analysis. Showcases a proven track record of enhancing organizational processes, assisting regulatory compliance, and improving both student and customer outcomes through strategic planning, effective communication, and proactive problem‑solving. Adept in creating structured learning materials, evaluating program effectiveness, and leveraging data insights to guide decision‑making.

Skilled at cross‑department collaboration, workflow optimization, and implementing solutions that improve operational efficiency, engagement, and overall performance.

Claims Representative at Traders Insurance (2025-07 – Present)

• Reviewed auto claims by gathering statements, reviewing policy coverage, and analyzing supporting documentation to determine liability.
• Collaborated with policyholders, claimants, adjusters, and third‑party representatives to obtain accurate information and provide clear case updates.
• Analyzed damages, assessed claim validity, and recommended appropriate settlement options based on policy guidelines and state regulations.
• Managed claims efficiently by entering detailed notes, uploading documentation, and maintaining organized, audit‑ready case files.
• Worked with repair shops, medical providers, and external vendors to verify estimates, invoices, and service details.
• Analyzed potential fraud indicators and escalated suspicious cases to the Special Investigations Unit (SIU) for further review.
• Maintained compliance with company policies, state insurance laws, and regulatory requirements throughout the claims lifecycle.
• Provided empathetic, professional customer service during high‑stress situations, helping customers understand coverage, timelines, and next steps.
• Handled a high‑volume caseload while consistently meeting productivity goals, quality standards, and service‑level expectations.
• Partnered with senior adjusters and management to resolve complex claims and support accurate, timely settlements.

Kindergarten Teacher & District Department Chair at Grandview C-4 (2023-07 – 2025-07)

• Organized district‑wide curriculum planning and alignment initiatives to ensure instructional consistency across grade levels and departments.
• Developed and implemented engaging, developmentally appropriate lessons that supported early literacy, numeracy, and social‑emotional growth.
• Led department meetings, facilitated professional development, and supported teachers in implementing best instructional practices.
• Identified student performance data to identify learning gaps, adjust instruction, and improve overall academic outcomes.
• Worked with administrators, educators, and support staff to strengthen instructional programs and meet district goals.
• Executed behavior‑management strategies and positive reinforcement techniques to maintain a structured, supportive classroom environment.
• Discussed regularly with families to provide updates on student progress, behavior, and individualized learning needs.
• Maintained compliance with district policies, state standards, and assessment requirements through accurate documentation and reporting.
• Assisted new teachers by providing mentorship, instructional guidance, and classroom management strategies.
• Incorporated technology into daily instruction to enhance engagement, differentiate learning, and support digital literacy skills.

Kindergarten & Special Education Teacher at Belton school district (2021-07 – 2023-07)

• Provided developmentally appropriate instruction in literacy, math, and social‑emotional learning to support foundational academic growth.
• Created, executed, and evaluated IEPs for students with diverse learning needs, ensuring full compliance with IDEA and district guidelines.
• Utilized differentiated instruction, accommodations, and modifications to support students with cognitive, behavioral, and physical disabilities.
• Led ongoing assessments and progress monitoring to evaluate student performance and adjust instructional strategies.
• Worked with speech therapists, occupational therapists, counselors, and support staff to coordinate services and ensure holistic student support.
• Applied behavior‑management strategies, including positive reinforcement and individualized behavior plans, to maintain a structured learning environment.
• Discussed regularly with parents and guardians to provide updates on academic progress, behavior, and individualized learning goals.
• Developed engaging, hands‑on learning activities that promoted curiosity, independence, and early academic readiness.
• Ensured accurate documentation, case notes, and compliance records for special education services and student interventions.
• Assisted inclusive classroom practices by fostering a welcoming environment where all students could participate and succeed.

Third Grade Teacher at Midway Elementary (2020-07 – 2021-07)

• Provided standards‑aligned instruction in reading, writing, math, science, and social studies to support core academic development.
• Utilized data‑driven teaching strategies by analyzing assessments, progress reports, and classroom performance to adjust instruction.
• Created engaging lessons, hands‑on activities, and small‑group interventions to meet diverse learning needs.
• Enforced classroom‑management systems that promoted positive behavior, student responsibility, and a supportive learning environment.
• Delivered individualized support for struggling learners through targeted interventions and differentiated instruction.
• Discussed consistently with parents and guardians to share academic updates, behavior notes, and individualized learning plans.
• Incorporated technology tools such as Google Classroom, digital assessments, and interactive learning platforms to enhance instruction.
• Partnered with grade‑level teams and support staff to align curriculum, share strategies, and improve student outcomes.
• Developed students for district and state assessments through structured review, skill‑building activities, and guided practice.
• Ensured accurate records, progress documentation, and compliance reports to support academic tracking and school requirements.

M.ED. in Special Education (Autism Emphasis) – University of Kansas

Bachelors in Elementary Education – Graceland University