Lisa Lewis

Detail-oriented Medical Scheduler and Hotel Reservationist with experience scheduling appointments, assisting patients, handling inbound calls, booking hotel reservations, accurate data entry, and appointment coordination. Dependable, organized, professional, and experienced working independently in remote environments.

Medical Scheduler at ARISE / MDLIVE (2022-01 – Present)

• Schedule medical appointments accurately and efficiently.
• Assist patients with appointment availability, scheduling questions, and changes.
• Collect, verify, and accurately enter patient information.
• Maintain accurate appointment and patient records.
• Handle inbound calls and assist patients with scheduling needs.
• Follow established procedures for documentation and information management.
• Maintain professionalism, patience, and confidentiality.
• Work independently in a remote environment while meeting performance expectations.

Hotel Reservationist at HOTELPLANNER (2023-01 – Present)

• Book and modify hotel reservations based on traveler needs.
• Provide information regarding hotels, rates, availability, and policies.
• Upsell accommodations and related services when appropriate.
• Handle reservation inquiries and booking concerns.
• Maintain accurate reservation information and documentation.
• Assist travelers throughout the booking process.

Certified Phlebotomy Technician