Veronica Alejandre

Customer service professional with 5+ years of experience supporting individuals in fast-paced environments. Skilled in communication, organization, scheduling, and accurate recordkeeping. Known for professionalism, attention to detail, and a calm, helpful approach. Seeking a part-time role where strong organizational and service skills support a structured, community-focused environment.

Customer Service Representative (NEMT Scheduler) at Berlin-Wheeler Inc. (2026-02 – 2026-04)

• Scheduled transportation services for insurance members with accuracy and attention to detail
• Assisted customers with ride requests, changes, and service questions
• Verified eligibility and ensured compliance with service guidelines
• Maintained detailed records and coordinated with dispatch teams

Sanitation Lead at Liberty Fruit Company (2012-10 – 2015-03)

• Maintained organized, compliant work areas following structured procedures
• Trained new employees on safety standards and operational processes
• Documented inspections and communicated updates to supervisors

Cashier & Customer Service Associate at Family Dollar (2009-07 – 2012-08)

• Assisted customers with transactions and inquiries in a fast-paced environment
• Processed payments accurately and maintained balanced cash drawer
• Supported store organization and daily operations

High School Diploma – J.C. Harmon High School