Veronica Alejandre
Customer Service Representative
Talent
Kansas CityMember since May 18, 2026
Customer Service & Public InteractionOrganization & Attention to DetailData Entry & RecordkeepingScheduling & Time ManagementCommunication (Phone, Email, In-Person)Problem-Solving & ReliabilityComputer & Typing SkillsTeam Support & Collaboration
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Customer Service & Public InteractionOrganization & Attention to DetailData Entry & RecordkeepingScheduling & Time ManagementCommunication (Phone, Email, In-Person)
About
Customer service professional with 5+ years of experience supporting individuals in fast-paced environments. Skilled in communication, organization, scheduling, and accurate recordkeeping. Known for professionalism, attention to detail, and a calm, helpful approach. Seeking a part-time role where strong organizational and service skills support a structured, community-focused environment.
Experience
Customer Service Representative (NEMT Scheduler) at Berlin-Wheeler Inc. (2026-02 – 2026-04)
- Scheduled transportation services for insurance members with accuracy and attention to detail
- Assisted customers with ride requests, changes, and service questions
- Verified eligibility and ensured compliance with service guidelines
- Maintained detailed records and coordinated with dispatch teams
Sanitation Lead at Liberty Fruit Company (2012-10 – 2015-03)
- Maintained organized, compliant work areas following structured procedures
- Trained new employees on safety standards and operational processes
- Documented inspections and communicated updates to supervisors
Cashier & Customer Service Associate at Family Dollar (2009-07 – 2012-08)
- Assisted customers with transactions and inquiries in a fast-paced environment
- Processed payments accurately and maintained balanced cash drawer
- Supported store organization and daily operations
Education
High School Diploma – J.C. Harmon High School
Skills
Customer Service Representative
