Carlton Wilson

Experienced and dedicated team member with years of experience in this IT role. Adept at tracking project deliverables and liaising with stakeholders. Highly skilled in overseeing end-to-end transactional and configuration process to collect, validate, connect, and organize data flow.

Senior IT Site Analyst - Erickson Senior Living - Ashby Ponds, Ashburn

(2024-07)

• Function as corporate I.T. presence in a developing community of 800+ employees and +2100 residents.
• Provide support for phones, tablets, printers, POS, network, and other technology applications.
• Troubleshooting and repairs of workstations, printers, and more for employees and residents.
• Provide technical assistance to residents and staff addressing various issues not limited to hardware, software and network issues.
• Supervise areas where technology needs are in place ensuring smooth operation of all IT systems.
• Plan and coordinate I.T. related projects with department managers to implement new initiatives and technologies.
• Manage relationships with IT vendors and sources ensuring quality assurance.
• Provide support and guidance to my colleagues encouraging positive work atmosphere.
• Communicate with various stakeholders to ensure coordination and structure.

IT Site Analyst - Erickson Senior Living - Ashby Ponds, Ashburn

(2022 - 2024)

• Managing the lifecycle of desktops, laptops, and phones while applying security controls.
• Provided support for other Erickson Living managed communities as needed.
• Maintain inventory of IT equipment, and asset management.

Bachelor's degree - Monroe College (2012)

MS in Applied IT - Applied IT - George Mason University (2026)