Server/Bartender - Applebee's Grill + Bar - Mays Landing, NJ
(2022-02 - 2024-10)
- Managed 20–25 bar and table guests simultaneously while preparing drinks, running food, and maintaining efficient service during high-pressure shifts.
- Demonstrated strong knowledge of mixology, drink recipes, food and beverage menus, rotating beer selections, and consistent drink preparation standards.
- Handled cash and receipts accurately while prioritizing multiple guest orders to ensure timely service and customer satisfaction.
- Collaborated with team members by assisting with food and drink orders, maintaining communication during busy shifts, and supporting overall restaurant efficiency.
- Exercised strong attention to detail and decision-making by monitoring guest alcohol consumption, ensuring responsible service, and maintaining a safe environment.
Office Assistant - AtlantiCare Surgery Center - EHT, NJ
(2020-11 - 2021-07)
- Delivered high-quality customer service and patient support in a fast-paced surgical environment.
- Screened surgical patients for COVID-19 symptoms, exposures, and positive test history in compliance with APSF guidelines.
- Coordinated and scheduled COVID-19 testing within required pre-surgical timeframes to ensure compliance and patient readiness.
- Maintained communication with the Clinical Lab regarding patient testing schedules and insurance demographics.
- Demonstrated knowledge of medical terminology, patient intake procedures, and healthcare compliance standards.
- Utilized strong telephone communication, organizational, and customer support skills when assisting patients and clinical staff.
- Proficient in clinical and scheduling applications including AMKAI, SIS, and AdvantX, with strong overall computer literacy.
Mentor/Business Owner - Monat Global INC. - Remote
(2020-06 - 2021-06)
- Successfully managed and operated an independent online business, overseeing customer relations, sales, and daily operations.
- Matched clients with products tailored to their individual needs, ensuring strong customer satisfaction and repeat business.
- Educated customers through social selling by providing knowledgeable information on vegan and non-toxic products.
- Mentored and supported team members by providing guidance, training, and resources to help them achieve success.
- Demonstrated leadership, organization, and time management skills while balancing multiple responsibilities and deadlines.
- Proficient in social media marketing tools and content creation applications, including photo/video editing and graphic design.
Server - Chickie's and Pete's - EHT, NJ
(2018-08 - 2021-01)
- Delivered exceptional customer service by ensuring timely food and beverage delivery and maintaining a positive guest experience throughout their visit.
- Coordinated efficient table service by prioritizing orders and supporting smooth restaurant operations during peak hours.
- Maintained a clean and organized work area by restocking and resetting sections before, during, and after each shift.
- Demonstrated strong time management and multitasking skills in a fast-paced hospitality environment.
- Applied effective communication and active listening skills to accurately meet customer needs and enhance service quality.
Drink Runner - Laguna Grill and Rum Bar - Brigantine, NJ
(2018-04 - 2018-08)
- Assisted servers by delivering garnished beverages from the bar, answering guest questions and refilling fountain beverages to maintain smooth service.
- Supported bartenders by communicating drink orders clearly and assisting with workflow efficiency during busy shifts.
- Demonstrated strong customer service skills while ensuring guest satisfaction and attention to detail.
- Applied effective time management, organization, and efficiency in a fast-paced restaurant environment.
Host/Server - Sweetwater Marina and Riverdeck - Hammonton, NJ
(2017-08 - 2017-10)
- Greeted and seated guests promptly, ensuring a welcoming and efficient dining experience.
- Accurately took and communicated food and beverage orders in a fast-paced, high-volume environment.
- Delivered food and drinks to tables in a timely manner while maintaining strong attention to detail.
- Restocked and refilled table caddies to ensure smooth service and guest readiness.
- Maintained a clean, organized section and ensured overall guest satisfaction throughout their visit.
- Demonstrated strong time management skills to minimize wait times and improve service efficiency.
- Communicated clearly in a loud, fast-paced environment to accurately understand and fulfill customer needs.
Lifeguard - The Pool at Harrah's Resort - Atlantic City, NJ
(2016-07 - 2017-08)
- Monitored and organized swimmer activity to ensure a safe and controlled pool environment.
- Enforced pool policies and safety regulations in a professional, firm, and respectful manner.
- Managed and maintained proper chemical levels across nine swimming areas multiple times daily to ensure water safety standards.
- Demonstrated strong ability to stay calm and confident in high-pressure and emergency situations.
- Provided emergency care when needed and maintained readiness to respond to aquatic emergencies.
