Makayla Robinson

Phone Receptionist at CJ Moving Llc (2024-08 – Present)

Freelance phone receptionist providing first point of contact for visitors, understanding customer requests and directing calls to appropriate departments.

• First point of contact for visitors understands customer request and directs calls to the appropriate department.
• Experience working independently and managing personal outreach goals.
• Strong communication and attention to detail

Team Member at Target (2023-07 – 2024-07)

Provided customer service in a fast-paced retail environment, assisting guests with purchases, returns, and product inquiries.

• Provided customer service in a fast-paced retail environment, assisting guests with purchases, returns, and product inquiries.
• Maintained sales floor standards and collaborated with team members to achieve daily performance goals.
• Trained new hires on company procedures, POS systems, and customer engagement strategies.
• Developed strong communication and problem-solving skills through direct customer interactions.

Hostess at Half Fancy (2022-05 – 2023-06)

Managed reservations and guest flow in a high-volume restaurant, creating a welcoming atmosphere and ensuring timely table turnovers.

• Managed reservations and guest flow in a high-volume restaurant.
• Created a welcoming atmosphere for guests and ensured timely table turnovers.
• Worked closely with servers and management to enhance guest experience.
• Strengthened multitasking and conflict resolution abilities

Diploma – Central High

Business and Economics – Minneapolis College (2026-01 – 2027-06)