Carol Cook

• Performed post-close review of commercial/small business/auto loan collateral packages to monitor adherence to legal and regulatory requirements and internal lending and credit policies.

• Performed post-close review of commercial/small business/auto loan collateral packages to monitor adherence to legal and regulatory requirements and internal lending and credit policies.
• Provided due diligence for commercial and residential mortgage loan projects.
• Reviewed assigned loans, identified specific documents in loan files, verifying correctness and compliance of all paperwork.
•  Answered customer inquiries and resolved routine customer complaints.
• Utilized critical thinking skills to resolve customer inquiries efficiently.
• Applying administrative skills to process customer applications

Rivendell Academy Orford NH