Product Designer, Strategist, and User Researcher
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Product Designer with expertise in creating user-focused enterprise applications for high-profile clients like Microsoft, T-Mobile, and The City of Seattle.
My expertise lies in leveraging a full spectrum of research methodologies - qualitative, quantitative, and mixed methods - to deliver user - centric designs that drive impact. From creating WCAG-compliant platforms to spearheading integrated dashboards, I thrive on turning complex data into intuitive, scalable solutions.
My collaborative approach and strong communication skills have enabled me to lead cross-functional teams, mentor design professionals, and influence stakeholders with actionable insights.
Whether it’s designing accessible self-service portals, innovating in telematics solutions, or leading workshops to shape content strategies, my passion lies in enhancing user experiences and aligning them seamlessly with business objectives.
With a commitment to inclusivity and a knack for solving complex problems, I bring empathy, creativity,
and a data-driven mindset to every project. Let’s create something impactful together.
Consulting: Strategic Planning and Direction, Design Thinking, Ecosystem Design, Service Design, Creative Solutions, Organizational Alignment, Value Propositions, Business Case Development, Process Development, Roadmap Planning, Project Management, User Satisfaction and Client Expectation Management
Leadership: Strong Problem-Solving Skills, Cross-Functional Leadership, Public Speaking, Presentation Skills, Stakeholder Influence, Collaboration at Scale, Partnership Development, Ability to Lead, Energize Teams, People Management, Mentorship, Decision-Making, Adaptability, Delivery Excellence and Business Management
Research: Problem Framing, Workshop Facilitation, Research Data, Data Collection, Analytics, Insight Generation, Key Performance Indicators, Metrics, Heuristic Evaluation, Competitive Analysis, Surveys, User Interviews, Journey Maps, Usability Testing, Test Plans and Scripts, Contextual Inquiry, Taxonomy, Localization and WCAG Compliance
Design: User Experience, Human-Computer Interaction Design, Service Design, Wayfinding, Information Design, Visual Design, Page Layout, Interface Design, Presentation Design, Data Visualization, Advertising, Wireframes, Prototypes, Adobe Creative Suite, Figma, Content Strategy, Taxonomy, Information Architecture, Localization and WCAG Compliance
Technical: Computer Science, Technical Fluency, Platform Design, Product Design, Software Application Development, Business Requirements Development, User Flows, Functional Specifications, and Agile Development Methodologies
University of Washington, 2017 - 2018Master of Science - Technology Innovation (in progress), GPA 3.9
