Carter Garza
Client Operations Representative
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About
Client Operations Representative | Pursuing Revenue Cycle & Healthcare Management Certifications; Power BI & SQL Friendly | Driving Exceptional Client Experiences & Operational Excellence With Emphasis’ On Soft Skills
Experience
Experienced in healthcare operations with a strong focus on denial management, data analysis, and process improvement. Proven track record in resolving payer disputes, optimizing workflows, and creating onboarding resources that empower cross-functional teams. Skilled in Excel (advanced formulas, dynamic arrays), Power BI, and EMR systems including Cerner, Allscripts, and Zoll.
Known for translating complex data into actionable insights and fostering collaborative learning environments. Currently advancing toward a Revenue Recovery Specialist role with Ovation Healthcare, with long-term goals of leadership in revenue cycle management.
Education
Certification in Revenue Cycle Management and pursuing education online through Coursera and undergraduate education with Motlow.
