Carty Talbert
Lead Administrative Assistant
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About
Accomplished healthcare administrative professional with more than 30 years of experience supporting executive leadership, managing operations, coordinating risk management initiatives, and directing long-term care and rehabilitation services. Recognized for exceptional organizational skills, leadership, regulatory compliance expertise, and the ability to build strong relationships across multidisciplinary teams. Dedicated to improving operational efficiency while delivering outstanding service and patient-centered support.
Experience
Lead Administrative Assistant - Houston Methodist Hospital
(2003-01)
Provide high-level administrative support to executive leadership in a fast-paced healthcare environment.
- Coordinate executive calendars, meetings, reports, and confidential communications.
- Prepare presentations, correspondence, and departmental documentation.
- Support strategic initiatives and special projects across multiple departments.
- Maintain accurate records while ensuring compliance with organizational policies.
- Serve as a liaison between leadership, physicians, staff, and external stakeholders.
- Streamline administrative processes to improve efficiency and workflow.
Director - Goshen Long-Term Care & Rehabilitation Center
(2017-01 - 2026-01)
Directed daily operations of long-term care and rehabilitation services.
- Led multidisciplinary teams focused on quality patient care and regulatory compliance.
- Managed staffing, scheduling, budgeting, and operational performance.
- Implemented quality improvement initiatives that enhanced resident care and satisfaction.
- Ensured compliance with state and federal healthcare regulations.
- Collaborated with physicians, therapists, nursing leadership, and families to improve patient outcomes.
Manager Risk Management, Quality Control and Business Practice - Princess Marget Hospital
(1999-01 - 2003-01)
Managed hospital-wide risk management activities.
- Investigated incidents and coordinated corrective action plans.
- Assisted with regulatory compliance and accreditation requirements.
- Developed policies to reduce organizational risk and improve patient safety.
- Collaborated with legal counsel, clinical leadership, and administration on risk mitigation strategies.
- Conducted staff education regarding safety and compliance procedures.
Board Member - Caribbean Family Planning Federation
(1993-01 - 1999-01)
- Participated in strategic planning and organizational governance.
- Assisted with policy development and organizational decision-making.
- Supported financial oversight and long-term planning initiatives.
- Collaborated with fellow board members to achieve organizational goals.
Office Manager - Multi-Discipline Physician office
(1992-01 - 1998-01)
Managed daily operations ensuring efficient workflow, productivity and exceptional patient care.
- Supervised, trained and evaluated administrative and clinical staff to maintain high-performance standards.
- Oversaw patient scheduling, medical records, insurance verification, billing and revenue cycle process.
- Ensured compliance with HIPPA, OSHA and other healthcare regulations while implementing office policies and procedures.
- Oversee patient scheduling, prepared reports, presentations, and confidential documentation.
- Improved operational efficiency by streamlining processes, resolving patient concerns and supporting physicians in delivering quality healthcare services.
Education
Registered Health Information Technologist - DeVry University
Executive Secretary - CTAP

